Mortgage

Convenient ATM

I love this bank! Whether I drive up or walk in, I never feel like just a number, I'm always warmly greeted! I also very much appreciate the commeradery I feel between the bank employees. I really need to give a shout out to Andrea Fields as well! I had a issue with a component of the Green Checking as she was right on, keeping in touch every step of the way. She also shared the importance the entire management system put on it which really instilled a faith in me as to how much Washington Federal customers are valued! I'm a member for life!

Without going into too many details, my situation wasn't totally unique, but it did present a couple of minor obstacles. When I decided to buy a house (first time), I naturally wanted to use my personal bank for the financing. The house was a foreclosure and had been on the market for well over a year and was to be sold "as is". This is when my bank got nervous and started asking questions to my agent that had the potential to kill the deal. Recognizing the alarms, she acted quickly, suggested I not proceed any further with my bank and told me about Cheryl Lipp ... her successes and willingness to go the extra mile. After introductions, the rest is history. I cannot say enough about how Cheryl made me feel immediately comfortable and confident that everything would move forward without a hitch (although there were a couple, but not from her, nor her organizations side). However, with her knowledge, accessibility, approach to solving problems, terrific attitude, friendly demeanor ... even with the small glitches ... made the experience of buying a house a great one in the end. I've never been happier that my agent took the reigns and made the suggestion to bring Cheryl into the mix.

100% the best mortgage company out there! A true pleasure to work with and amazing staff! Robin is absolutely amazing and without her I never would have gotten my house! These folks will work their butts off for you.

Dustin and his team are one of the very best in the industry. Great service, communication and advice. Anytime I have client in his area I always recommend them. You will be in great hands with Dustin and his team.

Dylan has continually impressed me with his knowledge and experience in the mortgage industry. I have looked to him for answers on various mortgage related questions and he has always gone above and beyond to help. He is a valued, trustworthy voice in the industry.

Carmen made our lending experience very painless. She is very communicative and is great to work with. Thanks for everything!

I really enjoy working with the Neighborhood Mortgage team. I know I'm in good hands with them.

Luke and Jamie were wonderful to deal with - they were always pleasant and congenial while we waded through the reams of paperwork. Whether you are first-time home buyers, or have owned a home in the past, we can heartily recommend their services. They worked very hard for us, and I cannot imagine going anywhere else for mortgage services in the future.