Mortgage

Kal and the rest of the team at Gateway Mortgage provided exception client service. He was very responsive and helped answer any questions we had during the mortgage process (even if it was outside of normal business hours). I highly recommend using Gateway Mortgage!

I was happy with the service the company provided for completing my home loan. Paying my bill online was difficult as their web site seemed to fail or change often. But overall I was happy with the lender. But, in less than three months, my mortgage was transferred (sold?) to CENLAR. I was not aware of this company, so I had to look them up. Well it appears Fairway gave my loan to one of the most hated and unpopular mortgage holders. So much for going with the "local" guy my realtor praised. Now I am in the hands of a corporation that has poor customer relations, and unhappy customers. I understand it is part of the business, but my previous mortgage lender for a different home (Wells Fargo) never sold my mortgage, and had a very easy to use online payment system. I am unsure that I would recommend using this company to any one who asks.

Would not recommend this bank

We have bought 3 homes now and used Trent for the last 2. This recent home buying experience was the best and easiest we've ever had! Trent and his assistant are very professional and once they had the documents they need you don't hear from them again until it's all done! Home buying is stressful but it doesn't have to be if you choose the right people on your side!

Great friendly service. Great communication. They smoothed out the bumps and kept everything on track during our crazy home purchase.

This was my first home purchase, and it couldn't have gone smoother! Having rented for years, the decision to buy was a big one and I was a bit nervous about the process. I was basically a child when it came to terms, steps in the process, etc. I also had heard various horror stories from other people about buying/selling houses which only added to my anxiety. That being said, Guild Mortgage was awesome throughout the entire process from start to finish, particularly Paula and Kelli who I mainly worked with. They were always incredibly prompt with their responses and did what they said they would do. They were very clear about expectations and what was needed from me, and that did not change at all throughout the process. On a more personal note, the loan officers were super friendly and personable! I received the recommendation from a friend who had worked with Guild previously, and will now be passing on the recommendation should I come across any others looking to purchase a home... Thanks so much for making this an EASY purchase! :-)