Mortgage

I was told it is always a stressful time buying your first home, we decided to go through a mortgage broker instead of our own bank, very happy with the hard work and dedication of Maria and Sinead! They put up with us (specifically me) and so far everything has turned out just fine. I would definitely recommend Maria Kyle at Dominion Lending to get you the rate and mortgage that you are happy with! Ryan and Ashley

I giving citifinancial hi fife

I will update my review as my experience with them progresses; For confidentiality of the brokers I will with-hold the use of any names. This review is based upon my opinion on the professionalism of the agent in question in which I was working with, and is not a reflection on the overall outcome of my families application. Firstly: Do not make promises you do not intent to keep such as saying in emails and verbally in person as "I can always get a mortgage with a large down payment" - No, no you cant. Secondly: Do not give timelines/deadlines if you do not have the correct information. For example do not tell your client "We will know by Tuesday" only to not to follow up directly with any information until 2 WEEKS following the aforementioned "Tuesday". Thirdly: I am YOUR client, its YOUR responsibility to follow up with me, it is not professional to pass YOUR clients information off to a co-worker without first going to YOUR client for permission. Lastly, I will say that I do appreciate the lengths in which the particular agent went through in with setting up an initial meeting, they were very accommodating in meeting our requests. However I feel this is more of a reflection on the interest in how much "Meat" would be on the table. During my entire application with them I never felt like a valued client, and its in my opinion that if you're going to be working with a broker, who is essentially handling your life goals and dreams, you need to feel valued.

Sheldon goes above and beyond to ensure that each and every client receives the best advice and service possible. His professionalism, attention to detail and problem solving skills are unmatched in his field. He is very highly recommended.

Cheryl is always on the ball. She anticipates what you will need and gives you all the information required to make a good decision. Not to mention getting the best rate. Way to go Cheryl.

Treats their clients like criminals when they make a mistake. Avoid at all costs.

Very poor customer service. Tania needed some information from me, when I got the information to her that same day, I even phoned her to make sure she did receive it, didn't hear back from her until much later the next day. In one f our phone conversations, I was actually hung up on. She phoned me back later telling me "sorry" she didn't mean to. The kicker?? I was quoted a rate and stated that the closing date would be in 90 days. Unbeknownst to me, to get that certain rate, I would have to close within 60 days. NOT 90. Yet she only told me that after I got in contact with her to confirm that rate. And again, this was 3 days after the last time we had chatted.

Ric has been great to work with! He works to find you the best deals every time!

Very knowledgeable and helpful. Went over and above to find ALL our options so we could make the best and most informed decision about our mortgage. Would highly recommend and use again.

Paul was so helpful from start to finish! He even answered questions that were over and above what he had to and was always available at a moments notice! Thanks Paul!