Nails

Do an excellent job! Chairs are very nice and relaxing

Love this spot in Vallejo for a bit of self care.

They did a great job on my feet and nails I will come back there again

First time for a pedicure..great experience. Will go back!

Went in for pedi and mani . Barely any time spent on my feet etc . My manicure on my nice natural nails left me with crooked cut nails and whatever my hand was soaking in went home with a sticky substance on my hands that lasted for a while everytime they were wet. I had to srub my hands several times and recut my nails . I had 20 dolars left on my gift certificate and threw it away . Not a good experience.

I have been a customer here for many years. A friend and I went in for pedicures on Sat March 5th. At that time the place wasn’t too busy plus we’d made an appointment, so they took us right away My friend got an excellent pedicure, plenty of leg massaging and the person doing her pedicure really took her time. I had to wait a few minutes before mine started (no big deal, my feet were soaking and the massage chair was great) The gal doing my pedicure seemed really rushed. I didn’t get a nice leg massage like my friend. And she was being a tad rough on my nails. She was finished the same time as my friend pedicure did. I didn’t notice until after I had paid and was heading to my car that my toe kinda hurt. My friend and I headed to lunch and when I got out of the car I noticed my right big toe was bleeding. By 8:30pm last night it was also turning red. See photo. I gave it a good soak in peroxide which at least cleaned up the blood I have never ever had a bad experience at Special Nail. The gal who did my pedicure might have been new as I did not recognize her. This was the WORST EVER pedicure I’ve ever had in my 65 years. This morning my toe still hurts so I’m going to remove the polish and start treating it so it heals. A total waste of $45

VERY NICE! The staff were all amazing. Super friendly. If you’re looking for a good quality manicure, this is the place!

Was in Napa to attend a wedding and wanted to getmy nails done. Picked tjis place and had an amazing experience. David was super nice and patient and helped me pick just what I wanted. He also did an amazing job with the powder and shaping. Definitely recommend pic in car is 1 week later, still looking good.

Horrible customer service, I came here with my mother and sister and was ignored for 10 minutes before a lady came up to us and asked what we wanted , after she cut my mom off and told us they don’t have time and that they close at 5 and walked away when we had gotten there at 4:15. Hasn’t been the first negative experience either. I don’t advise anyone to come give business here they don’t deserve it. Go give your business out somewhere else like lavender nails …

The second time I went here was horrendous! I asked to get a fill done on my nails, and acknowledged that one of them was likely broken/sore and should be left alone. Instead of leaving it alone the woman tried clipping the acrylic off, and then called someone over to help who proceeded to advise her on ripping the other side off. At this point my nail was clearly ripping and bleeding. I told them that I didn't want them to continue, and they kept insisting and trying while also refusing to communicate with me. I finally got up to leave, and they immediately went into CYA mode. Upon leaving I was told that I didn't need to pay for the service and that my nail was already ripped and to come back later. My nail wasn't bleeding when I came in, and now it is along with being half ripped off. Not to mention now my right hand is half ground down and the other is not. What a TERRIBLE, UNPROFESSIONAL EXPERIENCE. Hopefully I don't have an infection- Don't go to this place, no nail place should be ripping off your nails. It's sad because the first time I visited Organic Nail Bar the visit was pretty good! The tech did a great job doing my ombre nails in the exact way that I wanted them too! Stay far away from this place.

I always get awesome service, even when I walk in, it's worth the wait. Have been going there for 8 years. I don't trust my hands and feet to anyone else.

Always leave the shop Loving how my nails look...

This has been my place for 20+ years. Great work.

Easy to book an appointment and fair service. Satisfied with my pedicure. But I got a gel manicure that peeled off within a week. I keep my nails short and the technician seemed to have a really hard time with my nails. Asked me multiple times if I bite my nails or cut them to the quick, which I do not do. I get this service done regularly at other salons with no problems.

Friendly environment, excellent staff. Knowledgeable, efficient, and a cleanly environment. Only place I will go.

It was the best Mani-Pedi today from Cindy & Nancy. The best! Thank you so much

Super clean, lots of options, and always great service.

They did exactly what I wanted ❤️❤️

I have been patronizing Gaia since they opened here in Benicia. I have noticed that the level of service has declined the last several times and it has nothing to do with Covid. My friend and I arrived for our appts on time. We were not greeted by anyone for several minutes although there were at least 4 staff who saw us enter. We were finally prompted to the chairs and waited for 20 min with our feet in very cool water without anyone acknowledging us. There were no apologies for the delay and both women appeared very rushed. It was the absolute worst pedicure I have ever had there. My person appeared to be upset she was working. She rushed through every step and didn't even bother to put my sandals back on for me. I am so disappointed. The last time I went for my eyebrow waxing, the woman answered the phone during my waxing and left the door open so I could hear the dryer cycling and proceeded to have a conversation during my treatment. I hope that Gaia ownership will take notice that their customer satisfaction is how they will maintain their business.