Nails

I’m a very loyal customer and did this place disappoint me today. I was looking forward to getting my nails done. I booked one month in advance. I am driving from Vancouver to West Van . Unfortunately the weather was horrible and there was some traffic after leaving an hour early. I called in to let them know ill be a bit late, no answer. I assumed it was due to them just opening up the store. When I arrived, I was informed that my spot has been given away. I did not receive a courtesy call to see I'm on my way. I was so disappointed and the alternative options were not the best as it didn’t fit my schedule. I honestly felt like a price and not a customer. I do understand that they are running a business but customer service wise I feel like they failed to do the best they could. I left crying and disappointed as their apologies didnt seem very honest and true. I feel this could have been all avoided if they bothered to give me a call or answered my call. I honestly really liked this place but after this experience and disappointment I dont think ill be back. :(

My whole family has been going to Nancy for years and every time we see her our hair comes back looking healthier than ever before. Best hair dresser in town!

Expect to have a great experience at Monas hair design. Tony does a fantastic job every single time. Highly recommend this salon!

Love it here.. but not going to share my girls name since shes always booked now. Lol ♡

Great service

Great service 💕 felt so relaxed . Staff were amazing. in love with my nails 💕 thank you Tracy and Dany . Will be coming back soon 🥰

I have never had such an awful mani pedi. The polish all rubbed off as soon as I left the salon. The technician was rough and continued to be rough after I asked her to go easier, she was completely uninterested in what she was doing (constantly looking around the room), my thirteen year old granddaughter could have done ten times a better job. I will not go back.

Beautiful salon! Great customer service and they offer so many services! You can get everything you need done under one roof!

in a rush? this place was fast and quick, very fun environment with all the nails technicians. i was out in 30mins with the most beautiful set of acrylic nails. definitely recommend this place!!

Fantastic place. Great Family run business.

They did a beautiful job on my nails 🥰