Nails

My nails look amazing. Everyone there was so nice. Google maps tried to take me down Princess for some reason but the salon is on King.

Love the facials at the OP location!

Laurie did a great job as always! Highly recommend

Absolutely love this place! Been visiting for years and I’ve never had a bad experience. The dip lasts for well over 3 weeks and my nail feel healthier as a whole.

A great place to shop, I go to this place , you can get food, meds, every day things you need, and awesome people work here

Great people, fantastic mani/pedi.

Do not go here!! I like nails for you.. but this location takes advantage of customers and over charges customers… they set a price at the start and then go ahead with things without asking and then expect you to pay for it once it is done. They also “rush” the job to get it done as fast as possible, not caring about the quality. When you call them out they yell at you and use offensive language. I gets my nails done regularly, and i have never experienced bad customer service like this. Extremely disappointing.

Excellent place and service! Tina did a beautiful job with my dip nail extension, she was extremely welcoming and patient. My nails look great! Will visit back 100%.

I always have a great experience. But today the toes were perfect 🤩

I came in to get a pedicure and bio gel nails and left extremely happy. The end result was absolutely gorgeous and through the entire process she kept checking in to make sure I was 100% satisfied. Would definitely recommend and will be returning soon! Shout out to Alice for an amazing experience!

I’ve been going here for a few months now and seeing Vivian. Whenever I show her a photo of what I want she nails it every time. Great service!

I made an attempt to book an acrylic fill with this salon over the phone and was told they have openings. I came in to the salon and received a very cold greeting from the young lady working the front desk (Sarah). I inquired about any openings and was told there were none remaining. I asked about future openings and was told they have one the next day at 1pm. I stated that I would be at work during this time and asked if there are any other openings this week. I was told (with a tone of irritation) that there were no other openings this week. I then asked about the following weeks openings and got a short response that there were none. I then asked how long an acrylic fill typically takes. I was told (once again the poor tone) 45 minutes to an hour. I stated that I could make that work and would like to book the 1pm time slot that was offered (the “only” available time slot for 2 weeks). I was then asked for my name and phone number and then told I have to pay a $40 deposit to book the appointment. Of course this came as a surprise to me as this policy is not on their website, posted anywhere in there establishment, or provided over the phone when you call to inquire as a new customer. I stated to Sarah that I was not told this over the phone and asked when this policy was put in place. She stated that it was “new”. I asked if there was a manager available and a woman approached to explain (rudely) that new customers never show up for their appointments so they had to start charging a deposit. I explained to her I understand that however the policy is not listed on the salon’s website nor was it provided when I called several times to inquire about appointment openings. She stated that whoever I spoke with over the phone would have no way of knowing if I was a new customer. Therefore they would not mention the new deposit policy. I explained to the woman that I made it clear over the phone what service I was interested in and was never surveyed about whether I was a new customer or even provided any pricing. Before exiting the salon I asked Sarah the name of the woman whom I was just speaking with as she had walked away, to which she replied that her name was “Anna”. I asked Sarah if Anna was the manager and she made air quotes with her hands stating she’s in charge. I closed with asking Sarah for her name as I hadn’t gotten it yet. I find it important to mention that I maintained a respectful inquisitive tone throughout this entire exchange which lasted about 5 minutes. They claim that this is a new policy for “new customers” but unfortunately for them I have insider knowledge that this policy only applies to certain “new customers”. I would respectfully decline and move on without a second thought if they applied this practice indiscriminately to all new customers but they do not. I’ll leave it to the “new customers” affected to decide why that is. Oh and if you’re wondering, yes, yes I am.

I had the most amazing experience at Polished and can't wait to go back!

Love it here! The service and nails were beautiful just in time for the beach. I will be back!

Yana is very nice and does a great job on nails and pedicures. Very clean.

Ed was prompt and kind and accommodating. I enjoy working with him. 😊

I’ve been coming here for a few months and always had a wonderful experience and high quality nails. The last time I went my dip was done horribly and started chipping in 2 days. I noted I was unhappy with it before leaving and they “fixed it” which wasn’t really fixing it at all. Management didn’t really seem to care which was a bummer.

Great friendly service. 3 manicures 2 pedicures and they did a fantastic job..

Always get my pedicures and waxing done by Kaley. Always perfect and her setup is “pure bliss”.