Optometrist

Fast and friendly staff. Very efficient. Will be going back. Helped me find exactly what I was looking for and had great advice.

let me just say I used Laurier optical about 4 years ago need glasses and they submitted the claim for me excellent service. This time 4 years latter they did not want to help with anything. They said they can't submit claims my insurance play said yes they can. Anyways they were no help at all this time I had to do it all my self they could not be bothered. Very poor customer service or help. I can not recommend a place like this to my friends service went down hill. I do not know myself if I want to use them myself or go somewhere else where they are better help and will submit claims. They are good but just do not ask them to submit any flames for you its like its too much trouble for them to help this way. Very very sad help this time.

Loved the service!

Dr Lamarche was professional. She took her time and explained everything to me. My eyesight had not changed much and there was no pressures buy new glasses . I highly recommend her If you are looking for a caring and thorough examination .

When she was in Potsdam at empire vision she was the best and she still is

We all need to purchase glasses for various reasons. Mine was out of necessity due to a medical condition that has caused my face to expand, my regular glasses no longer fit the width of my face. Having purchased my "regular" glasses from Laurier on Innes a year prior, I returned to the same place. I don't go out of my home often due to the embarrassment of how I look. I felt the need to impress upon how my experience was last week when I bought my new glasses. I was greeted when I entered the store. There were 2 other customers besides me. I was teary eyed and explained my situation. I was treated with such caring. I was reassured that the perfect pair of glasses would be found for me. We spent about 45 min together and she was right the perfect frame was found for me. I felt pretty again, to me that means a lot. At the end of my visit I wanted to commend this employee and asked to speak with the manager. The sales person who assisted me was the manager. I told her how I felt, that she had gone above and beyond what I had expected. I would definitely recommend Laurier Optical on Innes Road.

Fantastic products with 1A service. The Eye Opener can’t be beat if you are looking for glasses.

The office staff and doctor are both great! The office staff is so incredibly kind and helpful! I ran out of contacts prior to a a family vacation that involved lots of swimming. Bob provided me a a trial pair to take with me, as I couldn’t get in for an appointment until I returned home. The doctor is great, he provides you with as many trials as needed, until you find your fit.

Doctor listened to my expectations and I got what I asked for. Glasses came in a few days. Wendy did an excellent job fitting glasses on me. Love the look of the glasses . Great experience. I’ return.

Took my young son there, All the staff were very friendly and helpful. The doctor was caring and compassionate and we did not have to wait in the lobby more then 10 mins.

For a local small local business like this one it goes above aand beyond expectations, especially when competing with larger optical firms. In my opinion I would take going to distinctive Eyewear because it is calm, professional and makes you feel like part of a family which a larger firm could never do. Your just another number in a spread sheet of customers but here they know your name and care about you.

Dr. Norma Davis is very friendly & thorough!