Optometrist

The Team at FYI Doctors in Peace River went above and beyond to help me when I traveled from Edmonton to High Prairie on the May long weekend and forgot to pack extra contact lenses and needed to be able to drive back to Edmonton. I called Saturday afternoon, they immediately reached my optometrist to get my prescription and had the contacts ready for me to pick up as soon as I arrived. The experience was seamless and very positive.

Most efficient, meticulous eye examination I have ever had, and I have had quite a few being 75 years old. Also, five stars for the young ladies in the office who were very friendly and proficient and more than happy to answer any questions that I had about insurance, the eye glasses, etc. Outstanding customer service all around, which is not all that easy to find nowadays.

I had a very positive experience. Dr, Martin is engaging and will answer any of your questions. His staff is friendly but professional and very helpful. Overall I would rate my experience well over a 5.

I have to get up with you on the phone for the update on the same day and time that what I was thinking about it says that it is a bunch and the rest is in the office on Monday and Wednesday and I will be at the office tomorrow and will let you know as soon as you know the date and time are they coming over tonight to watch a movie with me tonight if you want to get a new one in a few days I will be there for sure and the kids are you going in to go to bed early on Friday night at the hotel now I'm just sitting here in my country of residence and will not make a whatsapp the next few hours ago the one who told us to get the car and it is still available I would like to see it if I don't have a credit card so I can get the car and the kids will be in town and we are looking forward to it too much

The staff are great. We love going to see them.

Canada's largest grocery store....one of the many products from the stables of LOBLAWS....proud to be a 'colleague'...... Smart store, smart people, great products...

Clean and professional

Online its says they’re open but who ever answered the phone is an across Canada “switchboard” person I guess and she says they are closed?? She was not very knowledgeable and couldn’t answer any questions.. not impresssed!

Huge selection of glasses and very friendly staff. Beck was very helpful with great advice and opinions :)

Clean and professional

Been going there for the past 2 years and get knowledgeable and friendly staff. After-sales service excels which is an added luxury these days.

Very gentle and professional service. Will definitely visit back for my needs.

I visite the Eye center in Thickwood today for an yearly exam. My first visite was great and friendly. All staff is very professional. Dr Mais carefully did my exam and answer my questions. I was looking for a specific frame so I submit a picture of what I was looking for. to Dr Mais and a very nice person named Tayler came back to me with 8 different frame very similar to the one I was looking for so yes, I highly recommend the Eye Center in Thickwood, great service, great people, great place to find what your looking for. They also have a direct invoicing to major insurance company. Thumbs up and thank you!

Ill never ever again will go to this place.. I had booked 2 weeks.. I told them my availability as im working in shifts.. But then again when i got there.. She said im booked for the next Saturday.. I had questions about insurance and whatnot.. All the answer i could get was "ill book you for an eye exam first" .. I would not be surprised if next year they'll close out.. Stupid f*** specially the lady on the front desk.. ,,l,

About 8 months ago I discussed my declining eye sight with Dr. Daniël Senekal, world-renowned Refractive Surgeon currently residing in Edmonton, Canada. I was wearing multifocal glasses which increasingly started having a negative impact on my daily life. I am a 52 year young 'hip' married male and have a very active lifestyle as far as work is concerned. I pastor a church and do a great deal of public speaking; founded three non profits in South Africa (the largest being facilities for long term psychiatric patients in South Africa) and two in the USA totaling more than 120 staff. Over and above, I have my own conference venue to supplement my income and fairly involved in real estate. I need to have constant access to my mobile phone to read and respond to emails and social media. Over the last years, wearing glasses became a huge daily issue in my life to the point where I developed a low self esteem. As senseless as it may sound, wearing glasses made me feel old and unattractive. Cleaning glasses multiple times during the day, and constantly pushing my glasses up reminded me of how as a kid, old people would do so. I had another major challenge: I live with an Anxiety disorder and having to allow a ophthalmologist to operate on my eyes seemed like a daunting challenge. Negative internet reviews wasn't helpful either. In hindsight (as a non medical person) the majority of negative reviews were completely unfounded, premature and maybe simply an uninformed opinion. Fast forward 4 months after my initial discussion with Dr. Daniël Senekal, he agreed to perform the Presbyond procedure on both my eyes. A Counsellor at his eye centre took me through the entire procedure just before surgery. Dr. Senekal was extremely professional, talking me through each step as he performed the procedure. His constant assurance and positive affirmation throughout the surgery had an extremely calming effect on me and I had no feeling of anxiety. Immediately after the procedure, I could see clearly. However, at dusk my non-dominant eye was a little blurry, but it did not come as a surprise, as the initial cross-blur was explained to me before surgery. Entering a shopping mall with a lot of fluorescent lights had the same blurring effect. Over the last 3 months I experienced an almost daily improvement in terms of my vision in dim light. What was comforting in days, weeks and months ahead, was the explanation of neuro-adaptation that was explained to me by Dr. Senekal. It surely helped me not to become anxious postoperative. Understanding the natural healing processes made me more aware of daily, weekly and monthly improvements, and I know that 6-12 months is not uncommon to allow neuro- adaptation to take full effect. On occasion, when I drive long distances at night, I might feel more confident driving with glasses, but the glare is gone. I can read the shampoo labels in the shower, small font on my cellphone, menus at restaurants and my daytime vision is 100%. Three months post procedure, and I cannot verbalize how my eye sight, my life and my outlook on life has changed for the better. I look and feel younger and receive compliments wherever I go. I call this a modern day miracle. - Roy Harris