Optometrist

I thought I'd visit this optician having bought glasses from them before and had pleasant experience with the reception staff. First, the Dr was late in seeing me for about half an hour, he then instilled dilating droplets into my eye with out even telling me what they are or how long they'll last. He just asked look up and started instilling them telling me he's putting droplets while he was doing it. He clinged to the mention of my insurance and asked how much I was qualified for when I said I wasn't sure he has his receptionists call them twice, while I waited, the second time my eye test was done but he didn't give it to me knowing that he can do a retina scan so he can charge the insurance and even me. It is expected that he will want to suck every last cent from me and the insurance but not asking my permission or explaining what the dilating droplets are for and how can they impact my vision until be put them is simply unforgivable, knowing that I'd be driving. He did give me some dark later that goes in the glasses but didn't show me how to use it, it also didn't fit at all in my glasses and made driving home unnecessarily risky. In short, avoid this clinic if possible.

Dr J has been my optometrist since I moved here in 2000. It has been 17 years. He always makes small talk with me during my examination. The customer service is great! The staff are welcoming and friendly. The office is very clean.

The care my family and I receive at eyelabs is truly outstanding. The Doctors and staff are very friendly and welcoming. Dr Maharaj is highly recommended and extremely thorough to ensure our experience as a patient is comforting from the moment we walk into the clinic. We live on the other side of the city but we will never go anywhere else.

I had an appointment booked for 10:30, arrived 10:40 and it's now 11:32 and I'm still waiting to see the dr. The Dr's are very knowledgeable but they are always running late. Why book appointments if you can't honor the time. I'm never coming back here.

I really appreciated the personal service i received, Dr Gill was excellent, and i had plenty of frames to chose from

The doctor was very friendly and professional. Everything was explained to me in great detail. Would go back and also recommend friends and family.

As always our trip to the eye doctor was perfect. Thank you.

Outstanding service and experience highly recommend.

Very professional and friendly service. Would definitely recommend.

Great experience. Waiting area is well lit and very pleasant. Dr Lu and Kuhn are both very helpful and efficient.

Dr. Wong has been my optometrist since 2005. She is always professional and knowledgable. She takes her time from the eye exam to picking out glasses. Outstanding customer service!

Dr. Trinh is super professional and knowledgable. He was amazing at picking out glasses that suited my face and knew exactly the look I was going for. Dr. Trinh made me feel comfortable and answered any questions I had. great customer service!

Dr. Trinh is the best!

Dr. Trinh was great, he listened carefully and checked thoroughly through the eye examination, he was clear and very helpful. Staff in the front were nice and efficient. Facility was well lit and clean.