Optometrist

The counter staff seemed lovely but the optician i felt looked down on me. Not sure what the issue was ?? Won't be going back.

I recently chose my frames and had them fitted and glazed at Eyediology. Amazingly outstanding service and knowledge. It’s been several weeks since receiving the finished article and I am still very happy.

Good testing service but have been waiting 3 weeks for one pair of Bifocals & the other pair got returned after a day for crazing/cracks on the lenses. The basic reading glasses were 2 weeks to arrive. Thinks I'll pay the extra next time & do B**ts.

The highest standard of customer service, so rare and hard to find these days. Gorgeous glasses, I love my new purchase, highly recommend this place.

Small but good franchise, service is good and the range of glasses they have include very different styles and prices. I prefer it to the other opticians opposite the road

A professional, friendly and highly efficient service is provided by a caring optometrist Mr Bakhsh and his optometrist assistant Ms Mirza. I was advised to attend by my GP after suffering a series of eyes being out of focus. From my description of the symptoms, she thought I may have had a detached retina and advised me to see an optometrist immediately. Ms Mirza the assistant was very helpful and arranged an appointment for me immediately with Mr Bakhsh. He spent 2.5 hours inspecting examining. my eyes and came to the conclusion that my retina was not detached. He wrote a letter to my GP advising her of such. Throughout the examination he was professional, knowledgeable, and compassionate. He realised that I was concerned about my eyes and did his best to successfully put me at my ease.The after care from Ms Mirza was similarly of a high standard. She did the various measurements on my eyes with expertise and her approach was sympathetic and good humoured. Although not a pleasant experience both Mr Bakhsh and Ms Mirza did their best to put me at my ease and treated me with courtesy and consideration throughout. i shall definitely be using Infocus Optometrists as my optician. Phil Skidmore 32 Tudor House Tudor Grove London E9 7QJ

I don’t usually visit for yearly check ups. But I have been with this company for about 5 years now. I always get my lens and frames done by them. Usually takes only about 3-4 days. It’s actually quiet a busy business yet they manage it very well. The opticians who work there are really good. Because my father who also is a client, says they always do a good prescription for him. He tried elsewhere before infocus. But he always got headaches whenever he wore his glasses. But infocus have always given him the accurate prescription glasses. I do recommend this place.

I have been coming to eye emporium opticians for over 5 years now and I have not seen such good customer service any where else in London. The staff here are so helpful and friendly.

Got my glasses repaired by post and they even straightened them out which was perfect. Quick and friendly service.

Had a small problem, something quick to fix. Not only they helped me, but they did it with a great smile on their faces. Great customer service!

Excellent customer service at the Canary Wharf branch, highly recommended for high quality and reasonably priced glasses - I have 3 pairs of OQ glasses. The glasses arrived quicker than anticipated, as the customer service representatives are proactive in following up with their manufacturers periodically.

Amazing staff and super helpful