Optometrist

During a weekend break in London I lost a screw from my glasses. Thankyou to the lovely gentleman who put in a new screw and tightened the other one, with no charge! Excellent service! Donation given to their charity box instead. Many thanks.

If you wish to have a good eye test then I can highly recommend Optometrist Nisha at this Islington branch. I went for to try multi-focal contact lenses one last time after truly awful and extremely costly experiences at Specsavers Hackney. Nisha gave me the best eye exam I have ever had and she also listened properly to my rather unusual and complex activity/work needs. I was not rushed during the eye test so became relaxed and able to fully explain the problems I had been experiencing with my sight. I was not subjected to any pressure to buy new varifocal glasses - something most optician stores tend to do as that is their shop's trade after-all - even though the glasses I was wearing are a year old - so I am surprised that other reviewers have experienced this. My after sales service so far has been excellent. Orders have arrived within two days of ordering and I have received phone calls or emails to notify me of collections and appointments. Their phone has always been answered quickly when I have rang them. Feeling confident that there is good aftercare is important - in my short experience, this has been very good at the N1 branch. However, I think that the most important thing about any optician is the eye test, getting the right prescription and product that suits your eyes and this means it is about the optometrist themselves - Nisha has been the best!

Had a great experience with these guys on multiple occasions. The latest was when I needed a pair of prescription sports sunglasses. They don't stock the frames as standard in the shop but they arranged to get a selection in for me to try and I was able to pick a great pair. I'm very happy with the glasses and the whole experience of shopping with them was a complete pleasure.

Always professional and solicitous

The staff could not be more helpful and efficient. I cannot fault the experience. Amazing team here!

Very good for City Students. I have been here for more than 10 times.

Super helpful. Always pleasant, not pushy. Great choice, always find the best to suit, and reasonable prices.

We have been customers of Gregory & Seeley (Fleet Street) for many years, probably 20 +. Ownership has changed hands, and our recent experience was extremely poor in several important respects. We shall not be crossing their threshold again.

My experience was a fantastic one at that, the manager tommy made me feel very welcome and made the whole experience fun, he was very polite and assisted me with my questions i had about the frames. Also i would like to say i had amazing customer service from the 2 lovely ladies Nikki and shamima who helped me pick a frame that really suited my face shape and was comfortable. Lastly i would like to say a big thank you to kalps the optom who make my eye test very comforting and easy he helped my with questions i had with what was going on with my eyes. So over all an amazing experience and will definitely recommend to anyone who is looking to get glasses.

Had a great experience in this place with a fast and friendly service. The staff are very helpful and give you a lot of information.

Very helpful optician

The Staff are so lovely and helpful and they helped me to choose some great glasses for a really good price

Real opticians, very professional, and providing a good and fast service. Just happy.

The optician was good and friendly but the after care service is appalling. I had to chase for over three weeks to find out when my lenses were ready and to get them fixed to my frames. They never bothered emailing or calling me. They also didn't seem to have an alternative plan for when the lens fixer was on holiday except for having my glasses posted away for several days (which I could not do as I need them for reading and work).

Great opticians - well equipped and a very friendly, personal service. Natalia and Marta are truly lovely and always keen to find the right solution for me, even if that means trying and returning different types of lenses and glasses. Highly recommended.

I have been ortho k client for 8 years with City Eyes. The reason, i have contacted them because i was not able to use a soft lenses anymore, my eyes were constantly irritated by them, and laser surgery felt too invasive. Exceptional team, I felt I have always been looked after, and they go extra mile with their services. Charles Babuma has helped me most of the time, and he has great knowledge when comes to eyes. Well advanced in technology. Highly recommended

The dr accurately diagnoised a cataract in one eye that local optomotrists repeatedly had not been able to locate or diagnoise. Cataract surgery followed and my sight is great. This was several years ago and I am forever grateful.

I love it when you have a perfect mixture of great sales people that don't try to push their product and actually help you decide the right choice. They took the time out to give me an honest opinion on what looks right for me. The frames are really great value, being handmade and customised to your face. You can choose the colour, style and material for each collection. I'll be making my purchase shortly!

I used these about 2.5 years ago for two years running, and whilst the quality of the eye test cannot be doubted, their monetisation of the findings leaves a lot to be desired. The first time I was led to the glasses, and told that whilst I could see fine, I should be getting headaches as my brain is processing more. I asked to take away the prescription to validate it. The second time I went there, I got the same results, and the very same response in terms of the hard sell. A year later I decided to step outside of the gold plated City of London just to confirm. I went to Lewisham, and they said "You've got a small prescription, but as you can see both close up and far away with no adverse effects, there is no need to wear glasses". That seemed like the sensible response I was after.

I cannot recommend highly enough, the staff are incredibly knowledgeable, very helpful and more than accommodating. Lovely range of glasses and speedy service is exactly what we need in the city.