Plumbing

Terrible experience called to report a problem of the work that was done and the manager never let me talk and hanged up on me so unprofessional. Would never recommend them. Now my new kitchen has mold from the work that was done.

Very nice and friendly they installed my tankless hotwater heater for a decent price and very quickly. I would highly recommend them.

This was close to my house so I decided to give it a shot for a missing part for my project. I called the store before heading out to make sure they have what I need. After confirming that it is available, I went there and when I mentioned what I need, it's already on the counter waiting for me even without telling him to hold it for me. He only got one piece ready and when I told him I need 2, he grabbed me another one without hesitation. It was a very convenient experience for me so I'm giving it 5 star. Even the price for the item I bought was slightly cheaper than bigger hardware stores so I am happy about it too.

Called Jason and he was able to come out the same day to give me a free estimate. Other plumbers wanted to tear out my cabinets and linoleum as well as charge 5x what Good Guys quoted me. I needed work done in my kitchen under the slab. Jason was very careful in removing my cabinet without damaging it. He was also very professional and cleaned up the dust as he worked. I would recommend him to my friends without hesitation. Thanks!

Notorious for screwing up orders, charging you for the wrong part because they dont know the codes for the parts which makes returns almost impossible. Only concerned about their profits and general public image more worried about the next customer sale walking in the door than the one in front of them removed amenities but went up in price and down on service I now shop elsewhere as I was told I'm not welcome at any richmond location due to my over complaining hence the reason why they have no customer feedback -p.r department - complaint.

I left 3 phone messages over 3 or 4 days for some one to call me about a plumbing job. I never received a call back and there was no indication on their answering machine that they were out of town. I called another plumbing company and they can the next day and completed the repair work in about 2 1/2 hours. I'll never use this company again and do not recommend them. Very poor customer service.

Very professional job...A pleasurable experience which helped to reduce the stressful problem we had with a busted water heater...will recommend to all i know.

The name says it all

Thank you Stemmle Plumbing for coming to my rescue! I can always count on you. Justin was personable and professional. His thoroughness and attention to detail is commendable and rare to find these days. I am most pleased!

Does good work BUT he adds on services while you're thinking there is no charge for them and he makes no mention of costs. When he was finished he charged hundreds of dollars more than expected. Do not be fooled by his advertising of a flat rate. If you use him get a firm price on every little thing he does. Better yet, get another plumber who charges by the hour and for each item. GET A WRITTEN ITEMIZED ESTIMATE BEFORE ANYTHING IS DONE.