Shuttle & Taxi

I have used this car service more than 10 times now and am very pleased with their service. Everyone has been very freindly and easy to deal with. The cars have been clean and seem to be well maintained. No complaints.

When I had to get to the hospital for my husband they were at my house in 10 minutes. And got me QUICKLY there.

This taxi service has gone above and beyond to be available when we have needed them. Very courteous and friendly to deal with.

If I could give less than one star I would. I called on the Monday before the requested ride (on the following Sunday) to set up a one way ride from the St. Ignace starline ferry to CIU airport. After recieving my $80 quote and clarifying the correct ferry times and pick up times, I was told everything was good to go. I end the call and there are no email confirmations, calls, or reference numbers. I assume because this is a small scale operation, this is just the norm. Fast forward to Sunday. I call the company to figure out where my ride is/ see if I need to go somewhere to find my shuttle at the ferry launch. ..and my reservation doesn't exist. The operator has an attitude and asks who I spoke with...well I don't know that answer. The only information I have is what shuttle I am supposed to get picked up on, and the ferry stop I am at. After saying I was supposed to get picked up at 1 pm, it is responded to with a "well I have no record of that, and we would never be able to get there in that time." Instead of having an empathetic approach, the operator approached the situation defensively and rudely. I wouldn't have booked them even after that because of the attitude they had. I am not familiar with the upper peninsula (I was in town for a wedding on Mackinac Island) however, I am a pretty seasoned traveler and this treatment and the unprofessionalism really shook me up. I imagine this happening to someone who may not be as fast on their feet, or have the back up resources I had and I am terrified, because the feeling of being stranded becomes very, very real especially as it becomes clear the person on the other end of the phone is more concerned with covering themselves from blame then making an effort to fix the situation. Long story short, consider renting a car, getting another local service from your destination, or have a friend pick you up. When traveling to catch a flight this level of unprofessional behavior really is an unnecessary piece of any travel day.

The trolley and Limobus are both beautiful. All their equipment is clean and very new. Big city quality in a small town!

Beautiful state of the art airport. I went to hockey town before my flight. Im all about my Red Wings. Security was a breeze as long as you being the passenger know how to be ready for the process. You will hold up the line if you do not read up about it ahead of time. Kinda bummed that after security, you are stuck in the airport until your flight leaves. No way out. Missed seeing the lighted tunnel. Looks cool online. Leave early to check it out

ON TIME!!! RETURN PICK UP---ON TIME!!!

Love there limo bus

The man who took my call was very nice, price was reasonable and the driver arrived in the time quoted. The car was nice and clean. Great service. They were able to fit all four of us in the car comfortably. Will use them again.

DTW Airport Car is Absolutely wonderful Firm. These guys are beyond what was needed. I couldn't thank them highly enough. i use this service today in the morning time when i called to this company they sent me taxi in 10 min. the driver was so nice with me. If your looking for someone to give you the best limousine service you can ask for look no further than .DTW Airport Car service is clean and nice cars for any event

Drivers are always friendly and prompt! I️ normally schedule my rides ahead of time and they’ve never disappointed me cc

HORRIBLE!!!! RUDE, UNPROFESSIONAL! THEIR CAB DRIVER WENT IN THE OPPOSITE DIRECTION OF THE AIRPORT AND WE ALMOST MISSED OUR FLIGHT. DO NOT USE THIS CAB SERVICE!!!

Very polite driver. Great way to get around with no charge. There's music played. Roomy bench seats and clean.

clean car, very reliable, prices ok!!