Shuttle & Taxi

I ordered a taxi through Capital Taxi this morning and again, the online/phone service was atrocious. After texting and getting a reply saying the address was invalid, I resent using the exact format prescribed in the returned text. This address was still invalid. When I called, I was told that the address did not exist and after some discussion, a taxi was finally dispatched. I understand that the dispatch center has been moved to the Philippines. This has resulted in numerous problems for me personally based on being told that the address I need does not exist or being asked to provide an address for prominent Ottawa locations. It is not acceptable to be required to provide an address that I cannot find for a location that is well known to anyone living in the city, including the taxi drivers. Dealing with Capital is frustrating but as Capital and Blue Line are linked, I, as the client, have no options except Uber. I am trying to support the taxi industry but am finding it more and more difficult as the service being provided is worsening.

I Would like to thank Jason for the great service. Tony was our driver very responsible and caring. Infinity Limousine beat everyones prices. We had a brand Cadillac Escalade. I would use them again

Drivers are OK but the operators sound like they don't want to be there and are extremely disrespectful.

We live some distance from my mom and Wheels for the Wise has provided top-notch service for getting Mom to medical and dental appointments. When she needed new glasses, WFTW was right there to get Mom to the optician and accompanied her in while she had her new specs fitted. I called a few times at short notice and WFTW always managed to accommodate. The personal interest taken by WFTW in the welfare of my mother is very important to me and it says a lot about the company and their commitment to serving those who can't get around easily on their own. Their invoice provides the time needed for the appointment and there is always a concise but complete report about the trip, too, which I find helpful. We are very pleased with the excellent service and the courteousness and respect shown to my elderly mother. I give them 6/5 stars and sincerely recommend this fine company for those in need of their services. Thank you, WFTW! CB

I called Allante Limo for a Quote. The Lady on the phone was very rude. I asked her for pricing to see what vehicle would be the best suite for me. Her Response was we don't have time for clients like you then she hang up the phone. Imagine How the service would be. No Thanks Stay Away from this Limo Company.

This place has the most selections possible. They always work with you to make your experience Amazing! The owner is by far the nicest person to deal with. I recommend them 100%

Absolutely Horrid. Driver was obviously intoxicated or just a mess. Both my fiance and I felt unsafe and will NEVER use this "company" again.

We have used this service many times, never again. Its obvious they no longer properly check their employee's. Ours could barely drive!! I have never had such a scary ride home. Plus the driver could not find the key fob to our car when we got there. For the price you can fiind better companies to get you to and from the airport.

Spoke with a rep while looking for prices to rent and they were super polite even when we didn't go with them.

Racist people. Ignorant. And extremely rude. Gave my mother an anxiety attack with the way they addressed her. Will be filing a complaint with the government. The one I spoke to was a lady and I believe an owner. If you trust me, never ever take this service. A1 rose is way better and safer. One of their cab drivers at milton taxi was so sketchy that I wanted to get off on the side of the road. I would not trust them. They are probably 5 dollar cheaper than A1 rose but for your life, that is very little money.

I was running late for my flight when I called this service. The driver was very knowledgeable of the local area and got me safe to the airport just in time to catch my flight. Thank You

Great service and prices. Also vehicles are very clean.

Affordable cost ..easy booking.. thanks