Shuttle & Taxi

Waited for a pre-arranged pick-up as part of a round trip. The bus did a quick u-turn before the designated spot and left, as if there weren't two of us waiting right there. Additionally, I had phoned the office no less than five times without an answer, but eventually managed to confirm which stop we would be at. I phoned again after we had been left on the curb, but the dispatcher refused to alert the driver to his mistake. By the time she finally agreed to do that, the bus had faded from sight. When I inquired about a refund, she flatly told me no. I then had to pay an additional twenty five dollars for a 12km cab ride. A distance I would have gladly walked if I hadn't overburdened myself under the expectation that the pre-paid bus would stop at its' designated stop. There is no star value that truly equates to how aggravated I am, so one will have to do. Thanks for ruining my day, Pam and Rob. It's a good thing I'm not a type one diabetic, left in a strange place without the means to maintain my health for an extended period... Oh, wait. I am.

The terminal for card payments in the cab wasn't working, it said "communication error". The driver blamed my cards, which were not at all the problem, and then drove me to a gas station and made me withdraw cash from an ATM. The ride was $17.50, and he took the 20 dollar bill, wouldn't give me any change, and I had to pay an extra $3 for the ATM fee. The driver said he wouldn't charge me for the drive to the gas station out of generosity........... yet I still had to pay an extra $5.50 in total because their machine was not working. I would NEVER recommend this place to anyone, and I will never take a cab again as long as I live. The driver also spent the ride back from the gas station reading old receipts to me from card purchases that worked, while doing this the car was swerving all over the road and I honestly thought we would end up in an accident, what a terrible experience. Uber truly is amazing, and that is all I will ever use and recommend to anyone.

Over an hour😩😩😩

Excellent service! Clean, non smoking vehicle and helpful, friendly, informative driver .Thank you!

If i could i could give negative stars i would, i have never actually used Petawawa taxi simply because i they always so no for some various reason or a few times ive had cabs just not show up...will stick to Eds or Mckays

Don't bother unless you don't really want to get where you're trying to go. We called A1 and after 25 minutes they never showed up. When I asked how long it would be until the cab came, I was told they didn't know and then they hung up on me. This is a sad excuse for a cab company both in their customer interaction and reliability.

Very punctual and professional! We hired Imperial Limousine for our wedding in October and we couldn't be more happy with our experience. They went out of their way to make sure we had a wonderful day! The driver even drove back to our reception site well after our booking to return an item I had forgotten in the limousine. Thank you Imperial Limousine for everything!

You are either entitled to backs because of chronic illness or have no way to get to your appointment. When you are all alone it is an asset to the community. Be thankful and try booking it a week in advance. And you will get a spot. I have no one to help me do it is wonderfully. Thanks backs saved my day!!!! One other thing to the other comment about crowding. Drive your parents yourself.

This place has the most selections possible. They always work with you to make your experience Amazing! The owner is by far the nicest person to deal with. I recommend them 100%

Worst service ever!!! Had to put a star to review

Do not call them for a taxi unless you feel like waiting 45 min for them not to show then ignore your phone calls this didn't only happen not once not twice but 3 tines.....this taxi company has really gone down hill

Customer service was excellent, driver was professional and curtious. The vehicle itself left much to be desired unfortunately, it was dirty inside and out (still winter mind you), trim was falling off the ceiling, broken screens, previous passengers garbage. Clean up your vehicles and the experience would have been much better. Rented for my wedding.

Amazing customer service, clean, great price and overall great experience! Would recommend this company to anyone. Best in the city!