Towing

Oh great tow truck operater, I was involved in a accident and the tow truck driver Roy was very kind and trying to help me out in what I should do. From this day I always call Dixie towing for all my service calls and any accidents I'm involved in. Highly recommended to friends and family. Thanks again Dixie team

Quick service

Got my new Winch cable installed right away on my flatbed, good service, reasonable price.

WORST CUSTOMER SERVICE EVER, APPARENTLY THEY RUN OUT OF GAS AFTER 2hours OF WAITING AND DISNT EVEN HAVE THE DECENCY TO CALL BACK AND INFORM US.

I called CAA a few minutes after midnight, and Jim-9380 arrived within 20 minutes. He was very friendly & I was very satisfied with the service.

My car broke down on the 401 and OPP did not want me sitting there so he requested for a tow truck to attend. One of their drivers showed up and towed my car to my mechanic. When he gave me the bill i freaked out and told him he was a crook, he then went into his truck and grabbed a paper which is called a "rate sheet" by the city of mississauga for towing services and he showed me the prices. He showed me that he was actually charging me less than what the prices were on the rate sheet. At this point i apologized sincerely and thanked him for his services and realized he was not a crook and that tow truck drivers do not control the rates for towing and the city does. Tow prices may be high but people need to realize that these drivers are only following what the city tells them to charge and they will provide you with the rate sheet to prove it to show you what the city rates are.

Very satisfied with Royal Towing & Storage customer service. Very helpful, polite and took care of us with out over charging. We will definitely call them again in a time of need. Thank you!

Writing this review in regards to a recent car accident i was involved in on the 401. Almost immediately after calling the police to report the collision i was met by a man named Sean driving a TLK Towing truck, who was very helpful throughout the process of figuring out what to do and where to go. I WANT TO POINT OUT VERY CLEARLY HERE, i would recommend for anyone reading this to take things slowly and don't agree to leave your vehicle with ANY mechanic, no matter how much the tow truck driver may trust them or recommend them. Not to say that Sean was extra pushy but i did ask for him to tow the car to a shop i preferred and he pushed it off and pretty much said the car is better here and he didnt want to move it somewhere else for no reason. It was my first accident in 11 years of driving and i was shook up as i had just purchased the 50k dollar audi a few months ago and took all Seans advice. Now i ran into a few issues with the advice i recieved from Sean in regards to the rental company he recommended as well as the dealership where my car was staying and the gentleman who runs this company, I believe his name is TODD, had taken care of me perfectly. He solved any issues which arised, regardless of if it was his issue or not. As far as im concerned he didnt even have to answer my calls as his company is a towing company and did their job, but i called him asking his help and he went above and beyond, hence the 5 star review instead of the 2 star review i would of given based solely off my initial experiences. I myself own a business and can understand why this gentleman went above and beyond and i can give him my respect for that. Thank you once again and i would recommend this company to anyone in the future. Goodluck & Ciao

Totally awesome experience very fast very cheap and very friendly , I will never call another towing company again , thanks a lot you guys are the best :)