Towing

Great service

If i were able to, this company would get NO star from me. The driver who came to assist me refused me service, was verbally abusive, denied the slander he vehemently and verbally attacked me with, claimed he wouldnt tow me out as it was unsafe without flaggers but refused even if i were to pay for flaggers. The driver for the towing / impound in Scotch Creek managed to do the job without flaggers,with out judgement, without damaging my car and without the crappy attitude problem the other guy from sorrento towing clearly suffers from. In my opinion what was truly dangerous was leaving a woman who has just had an accident, standing crying in the pouring rain after verbally assaulting her and calling her a liar! Also I pay 200 per year for a service this driver with a big attitude and chip on his shoulder took it up on himself to deny me...which resulted in a grand total of 400 dollars and no place to sleep, as now I had to come up with $ to pay for towing and overnight impound fee.... and to top it off, an additional 109 dollar ticket for failing to keep right. WILL DEFINITELY NEVER USE THIS COMPANY AGAIN AND DO NOT RECOMMEND THEM...PARTICULARLY IF YOU HAPPEN TO BE A WOMAN...I FELT UNSAFE DEALING WITH THIS GUY AND HE LEFT ME IN AN UNSAFE POSITION.

Quick to respond. Great to deal with. Had everything he needed to get me out of the jam I was in.

the phone number provided is NOT correct.

Amazing experience with buying our 2nd Trailer. First one was through Jack...and the 2nd...again Jack. So knowledgable...and all we had to do was describe what we were looking for...and he says. "Got one" and had us hop into his golf cart...and there it was. The day we picked up our new baby was a fantastic day. Kari (Finance) is an empathetic, fun and organized lady...Dan took us on the walk through to explain all...very sage man...the trailer was spotless. Henry, always helpful...congratulated us. Even to the sweet insurance (and patient) woman...all there to help. Imagine our surprise when we were leaving and the trailer was already hooked up. Any issues with our previous trailer was handled quickly and professionally. Would recommend Kelowna Country RV...based on all the many experiences we have had over the last 10 years.👍 Shelley and Steve

My experience for a new Reflection Grand Design Trailer, 2018 has many defects that have come about and not been addressed by service department. I had my trailer delivered by their contractor and he backed up into a post at the RV lot and damaged the back left end. This has not been repaired and the issue is ongoing. Further the stabilizer one front side would not deploy. The awnings were not properly installed so have to manually assist to put down and they twist the canopy when going up due to uneven installation. The fridge light went out and now just runs on gas, until I can get this repaired. It seems one thing after another, the mobile service guy came out last Friday and just adjusted the stabilizer, nothing further. overall it appears sales are the push but customer satisfaction and service are lacking. The damage to the back end the Mobile RV repair service indicated he could not get the looks back to the original appearance when I bought the trailer. overall not very pleased with Voyager RV for a dealership and customer service. To me my worse fear has come true its all nicety for sale once you pay for the trailer you are in your own for service and followup.

On short notice ... Jimco was closed but took me in ... they did an excellent job of fixing a runner and straightening a bent bracket on my boat trailer ... they made sure the bearings were greased and replaced one ... great price and fast work ... Thank-you Jimco!

So this is my first ever review of anybody out there on google and obviously the reason is that i have never ever in my life experienced such a low of human dignity.... we've arrived to the esso station at manning park with a very low tank, i.e. the car was showing that it's enough for another 30kms tops. the gas station was closed and as it came out the self-service was actually not an option - there's not POS terminal for the card... the nearest next gas station is about 47 km towards Princeton, so theoretically there was no way we'll make it. luckily - i thought - one of Mario's towing came by... I asked whether i could buy of some fuel from him, but he just smiled and showed me his empty gas canister while telling me that actually he should carry some fuel with himself but he never does and that i should try to get to the nearest gas station... when i told about my situation, namely that i don't think we're gonna make it that far, and what are my options his only answer was: "you'll have to call a towing service, that is probably going to be me" and he just left... it should be obvious for everybody from your google reviews that this kind of behaviour is just the norm... i really don't understand how do you guys still manage to have a business with this type of service, but hey it's your thing... but one thing for sure i never, ever met anybody before on a road - especially a professional, who's actual job is to help out in these situation - with so little empathy. btw: we actually managed to get ourselves to the nearest gas station with our car on fumes, but that's for sure that even if we wouldn't have made it, i'd never call you guys to help me out...

I just happen to be in Kelowna for a meeting and stopped by Kelowna Toyota to see if I could get in for a quick oil change. Cary in the service department was fantastic, she just took my keys and said no problem and fit me in within an hour! She has mastered the art of good customer service, and not just with me. While I was waiting, I saw how well she treated every other customer that came into the department. Her friendly and enthusiastic service would make me return to Kelowna Toyota if I were back there another time. Thanks Cary!

Amazing service, got me in quickly and the experience was great. Thanks.

Poor customer service, they first tried to charge me 436$ for oil change and alignment, when protested, they change it to 313$. I realized, they do not know, what they are doing. Thanks God. I came back, without giving them business. Please think twice before going there.

Mark Knows everything there is to know about Accessories!

Honest and good work done here. They don't try to oversell you, and always have time to listen. I highly recommend them!