Towing

Great little place, friendly staff had exactly what I wanted for a great price. Hassle free experience.

Top notch owners and staff, friendly prpfessional service, great turn around time on parts and their knowledge of the product is outstanding!

I had a vintage car stuck in a ditch that I needed towed. They came on short notice, worked hard and got the job done. Very impressed.

Called Becker Bros today about getting two sections of decking moved from Wallenstein to Millgrove. Dispatch was polite and quick to get the move done for myself today. Tow truck driver was excellent and professional. Would definately recommend them.

Tyler arrived quickly, very friendly and didn’t waste time. Got my car out of a ditch. Price as promised. Hopefully will not need to see them again, but will recommend to my friends, if needed 😊

Great service from Addy. He went above and beyond to provide assistance even after the place was closed.

This was my first time having my car towed and active towing made it an incredibly painless experience! They showed up very quick and the driver was nothing but nice and professional. He actually spent more time trying to start my car then it actually took him to hook it up. It really shows the customer service side of active towing by the fact they would forgo the actual tow and try and get your car running again! Also as this was my first tow I have no idea what to expect price wise as it was being taking all the way across town but it was so much more reasonable then I imagined! Thanks again for the great customer service and will be reccomending for sure!

bunch of scum that cant make it anywhere else in this world.

HORRIBLE SERVICE! DO NOT RECCOMEND!! THEY QUOTED US A PRICE WHEN WE GOT TO OUR LOCATION THEY CHARGED US 400$ MORE THAN ESTIMATE THEN THREATENED TO TAKE OUR CAR IF WE DID NOT PAY! absolutely outrageous service save your money and don’t go with this horrible disgusting service I wish I could give it a 0 star rating

Amazing service !

DO NOT CALL THIS TOW COMPANY! They will damage your car and DENY IT! TERRIBLE CUSTOMER SERVICE! I called Becker Bros to tow my new vehicle. When my car was being picked up on the tow truck the front end was dragged across the concrete of the driveway. Also, when my car arrived at the destination it was also dropped and scraped along the concrete. Even though we made the driver aware of the car scraping against the concrete and told him to stop immediately, the trucker continued to lift and drop my car causing damage to my front bumper. Being respectable, I called Becker Bros customer service line immediately after to approach them about the situation hoping for it to be resolved. I spoke to the representative and she called the driver. He had replied to her saying the car was scratched before and that did not happen. He completely lied! I have SEVERAL witnesses who saw this car getting scraped including the Seller of the vehicle! The representative at Becker Bros then responded to me as if I was wrong. After I spoke to the manager he was treating me terribly. I asked to speak to someone above him because I was getting stressed out. He did not let me speak to anyone else and he said “the owners will not return your call”. I am a young woman and they have taken complete advantage of me. They are not paying for the damages or giving me a refund of my tow service. They are trying to fight a 23 year old who is just buying their first new car. This service I have received from Becker Bros is terrible. Never go with this company! I have attached all images of the damage they have done to my new car. I attached the damages they did to the concrete. I took a photo prior to when they arrived of my car with no visible scratches. With proof and evidence of photos the towing company still treated me as if I was wrong. They still had terrible customer service. They were trying to fight me as much as possible so they wouldn’t have to pay a penny. This is not how you treat your customers. When in these situations you need to be understanding of both parties and professional. This company is very unprofessional! I highly DO NOT recommend them.

They tried to charge us $90 when he knows that that it is 4wd and he said he is only going to hook the front wheel

Arthur was great to deal with. He was very honest, no hidden pricing or surprise fees. Easy to get along with, would call him back every time. He was the first person to answer the phone that wasn't an automated service, and was very clear to understand. Basically restored my faith in tow truck drivers - they aren't all dishonest vultures! Call Arthur - you won't be sorry!

Pay attention to detail when dealing with this company and be sure to look over their bill and ask what all costs are for. One employee tried telling us our accident happened on the 403 when it happened on Upper Gage when we went to get our car and pay? Pretty big difference there. Obviously it is much less expensive to not have an accident on the 403. It seems like the employees could use more training when it comes to price points and explaining important parts of the process to customers. As our first (and hopefully last) accident, we did not know exactly what to do or how to handle it, and I feel as though we were taken advantage of (or they at least tried to). Upon speaking with the manager, he reassured me that this is not how they run their business and the situation would be rectified. Still ended up paying more than we should have for what should have been a simple tow, but what we ended up paying was a far cry from what they originally wanted us to pay (and rightfully so). As we appreciate the prompt service and friendly staff, along with managements help, this situation has taught us an important lesson and we will be much more careful moving forward in order to not have this happen again.