Veterinarian

First time using this vet and was very satisfied with the help and care for my dog, Rang up with my problem and within 2 hours my dog seen to, treated and back in my care, Brilliant service 👍🏻

All three of my dogs have received excellent care at Village Vet Primrose Hill.

Molly & Max remain to be an outstanding veterinary practise and we are especially grateful to Dr Rebecca for her continuous care & support. We could not recommend her more highly & are eternally thankful for her wonderful advice and reassurance. A truly gifted vet and someone we feel incredibly lucky to have had looking after our cat.

Posh anf expensive vet clinic. Everytime you take your pet there is always different people dealing with it. Hard to get urgent appointments and you must always wait long for your turn despite of funny appointment time given: 10:55 or 2:25 etc.

Très bon accueil. Equipe sympathique. Vétérinaire très patient et à l'écoute. Consultation effectuée pour une chienne Labrador.

Many thanks to the wonderful team! I called my regular vet during business hours on Friday as my dog had developed a huge lump right below her eye. I wanted her checked out that day as something was wrong and very out of the ordinary. My regular vet’s office staff refused to offer an appointment until Monday! We have been a client with them for 4 years. This clinic, who did not know us and was very busy that Friday themselves, got me an appointment. They even called to tell me I could come in earlier when they had a cancellation. The vet we saw, Dr. Odile, was thorough and patient with my skittish dog. She took one look and scheduled surgery for Monday and gave us medications to get us through the weekend. I was impressed at how thorough all the staff was on pick up and drop off on Monday. Both times I had a consultation in the room so I knew exactly what was going to happen, the costs, the follow up care and very detailed follow up directions. Fantastic service all around by everyone I met at this clinic! I am upset that my vet wouldn’t make time for my dog in an emergency, but very happy I found this team. Keep up the great work!

Maybe Mr Fogle is good in writing books but as a vet I wouldn't recommend him! He is very arrogant, unfriendly, rude. no respect for sick animals. STAY AWAY!

i have been meaning to write a review about Mr Fogle for sometime but have had better things to do. Walking past his practice today reminded me that I must share my experiences with you. Experience 1 Fogle advised me to change my dog food to the brand (Science Plan) he sold in his shop because my dog had an upset stomach. He actually diagnosed her with colitis. Her condition didn't improve and I had to return on several occasions for medication. Finally I decided to change her food to another brand (Lilies Kitchen) low and behold I never had another problem. Unfortunately my dog had now been suffering unnecessarily for years due to his misdiagnosis and bad advice. Experience 2 My dog is very fury and whilst we were at the clinic for a health check if I remember asking if my dog could have a tidy and trim between her back legs. I was actually in the room during this procedure but could not see exactly what was happening due to the position my dog was in. Suddenly my dog let our a very distressing loud bark/scream. I asked if everything was okay and they reassured me it was. To be honest I wasn't sure of this as the noise from my dog was definitely an indication of severe pain but you trust these people, right? As soon as we left my dog started scooting her bum along the pavement at first I thought it was perhaps just irritated a little where she had been trimmed. She continued to do this, when we got to the park she tried to do a wee she let out a another distressing bark/scream, you could see on her face that she was in pain and didn't know what to do with herself. When I got home I examined her to find that they had cut off a layer of skin right on the tip of her daisy, it was red raw. I contacted the clinic straight away and they told me it was shaving rash! I sent them images of shaving rash examples on a dog which was obviously nothing like the injury they had caused. Now I'm a fair man and realise that accidents do happen but what they did by trying to cover it up is unforgivable. The staff were all in cahoots with Fogle in a desperate attempt to cover up what had happened. My dog was uncomfortable for over a week and crying when she had to dog wee. Fogle finally conceded after me having to force the issue and offered me a packet of treats as compensation. Experience 3 I woke up one morning to find my dog looking poorly and staying in her basket so I took her straight to the clinic where she was examined by Fogle. He basically diagnosed her as possibly having anything thing from a broken spine to organ failure and said she would need to stay in over night for tests. I was worried sick and spent the whole day not knowing what to do with myself. Then I got a late afternoon phone call from the clinic saying I could come and pick her up. When I got there I was told it was nothing that Fogle had said in fact it was trapped wind! Fogle wanted to charge me £400.00 to tell me this. I actually checked this issue online and it's not an uncommon problem, one of which Fogle would have come across before. Instead he saw this as an opportunity to take as much money from me as possible. For me this was the final straw I didn't pay him and he never challenged me which tells it's own story. To make matters even worse when I tried to move to another vet Fogle had written on my notes that I tried to avoid paying him and the vet would not take me on his books for that reason. Thankfully I have found another vet who so far has been great. If you like being lead up the garden path, being lied to, having your pet misdiagnosed at every opportunity and have money to burn. Fogle fits the bill perfectly.

Very good vet who really cares about the animals and makes sure they're will looked after.

Vets are lovely and kind to both humans and pets

Took my cat Figaro today and the lady vet - Kara - was super kind and knowledgeable. She took time to explain with great detail what was wrong with my cat and the treatment to follow. Highly recommended :)

Super friendly, lovely vet practice! Highly recommend.

Great every time, I've got very nervous dog and they really go out of their way to make sure she's stressing as little as possible. Can't rate highly enough. Been going there for years even now I've moved out of the area I'm still coming back to Beaumont.

Very kind and informative staff, do recommend!

Great organisation. Every vet should be a member

I am not able to take down my very, very old review so here it is now. Avoid at all costs, Dr. Charles Makepeace killed my dog so he could go on his two week holiday. He terrified me into believing my dog could die at any moment. Yet he could not even be bothered to let me know-we when he was coming to our house and we waited all day. He may be gone now but Miha is all about money now too. Do NOT go there, I had neighbours who warned me but I did not listen until he lied to me, my puppy did not get her stitches done by him they were done by a totally inexperienced vet tech. He had been our vet and I know the practiced stitches of an experienced vet, he fobbed us off with a new vet tech, no doubt his boyfriend. My puppy suffered as a result and we were charged an outrageous amount.

Really fantastic and personal service. All the staff are absolutely lovely.