Waterproofing

I had an issue with concrete spalling in a small section of a poured wall in the basement and signs of efflorescence. Although, this issue was outside the scope his business, Gary helped me diagnose the issue. He answered my questions, reviewed pictures sent via text and provided guidance on things to check. Based on his feedback I was able to eliminate probable causes and narrow down on the source of the water infiltration. Very honest and knowledgeable!

We have been a customer since 2002 and have been very satisfied. They have replaced our sump pumps quickly when needed and our basement is a very livable place.

Super job!!!!! Would highly recommend.

This company is really great to work with. From scheduling the initial inspection to completion, every person was very professional and polite. The inspector took his time with me to explain the materials they would be using and how the straps would be installed. He was very patient with me and answered all of my questions. I received a reminder call the day before the work was to be started. The crew that came to the house promptly identified themselves and were very respectful of me and my property. They were quite and focused and the job was completed before the end of the day. When they were finished they took the time to review what they had done and answered any remain questions I had. A couple days later I received a follow up call from the company to make sure everything had been done. I would definitely recommend them.

Had an issue with water in our basement. Ben and his crew fixed the issue. We are very happy with the work.

Happy customer. I contacted multiple foundation repair companies about window wells. Some were non-responsive. Some were not reliable. Above Water stood out from the crowd. Robert's proposal was the most thorough, most complete, most professional of the lot. When he came for the site inspection, he took the time to educate me about window wells, drainage, foundation cracks. His bid wasn't the lowest; just the best. His crew arrived exactly as promised. They excavated as needed without damaging anything outside the worksite. When they encountered some unexpected issues with the fill around my foundation, they just dealt with it. Bigger hole; more fill; job done properly. That's what you want. "If a work is to be done, it is to be done right". (S/L T Harvey DFC)

We had a great experience with Pro-Tect. They came and did a quote promptly and got the work done within two days; it was a lovely experience all around. Would definitely recommend!

Spread too thin...service jobs are not getting done. Takes on contracts that they do not get too. Waiting 3 months for repairs and not answering calls or returning messages left on social media or telephone. Extremely irresponsible company. Advertised for snow removal...crappy work..had to call repeatedly to get job done Advertised for lawn maintenance they still have not come...lawn is almost 2 feet long now. Plus they have not repaired the damage they cause in the winter. They should really pick one thing and stick too it.

Quick, professional service and friendly workers. Highly recommend.

I had water coming in through the back of my house. They reinforced the foundation, waterproofed, and poured a cement pad with proper drainage. Highly recommend these guys!