Automotive Repair

The most perfect customer service you can ask for

John and his team were great. Very professional service, great prices, and they were fast.

Service: Easy to set an appointment online. Arrived 10 minutes prior to my appointment, Alyssa checked me in and I opted to wait at the dealer until my vehicle's service was done. The fast wifi helped me get some work done too. Finished up with a wash and I was ready to go in about 1.5 hours.

Such an honest and awesome man! Very affordable and excellent service.

Did not have appointment, Grant was great and took care of vehicle, great customer service

Where's the no star button..... I hate this place.

They know their work but needs for customer service in greeting and being or at least look polite

Friendly, top-notch service! Took my car for what I thought was a transmission problem, but All Trans could not replicate it - so they returned it, no charge, and said to come back if it happened again. Two months later, same issue, brought it in - turned out to be a catalytic converter problem, so no charge again. These guys are honest, friendly, and not looking to make a quick buck. For anything they can repair, from now on, I'm taking my car here - customer for life!

Good and friendly service willing to work out the best prices also offers coupons on Google Search and discounts for our senior citizens & military.

They do more than transmission's.

Service there is awesome.

Had to find a paint pen to fix a chip in my paint and they didn't have anything from a manufacturer so instead they mixed the paint themselves right in the shop.

This review is long overdue! BE CAREFUL WHEN GETTING GAS ANYWHERE YOU GO. UPDATE: 06/03/2018, when I noticed this had happened, I went there again. Low and behold, I get the same clerk. I explained to her what happened. And instead of her apologizing, she decides to throw an attitude. SO, this one's for HER! :) I added pictures for proof of what I was talking about. On 05/14/2018, I went to Texaco "Chevron" in Kailua at 3:45am. Obviously to put in gas. I tried doing so at the pumping station, but for some reason their station wasn't accepting my debit card. So I went inside. I told the clerk that I was wanting to put in, like $2.98, because that's all I had. The clerk tried twice, and both times it didn't work. Come to find out, the reason is because this clerk put in $100, the first time; and $50, the second time. 1. How does $2.98 sound like $100? Let alone, $50? This clerk must be some kind of stupid. Anyway, I put in $1, from that card. Found some change and added more gas. My whole point in this review is to help other drivers out by being cautious when it comes to using your debit/credit cards generally at any gas station. Reason being, imagine if my debit card had $100, but I only wanted to put in $20, but the clerk rang me up for $100. But I left after filling up to $20. The next person who pulls up behind me at the same station could have easily noticed that more could've been put, and used the remaining $80 to fill their car up. DANGEROUS! Be careful when you put gas in your car people. I don't know how long this has been going on. And to anyone wondering if this is legit, I'll be adding photos up to show what I'm talking about. Have a good day, and always be careful!

Honest and professional staff.

This is by far the best Ford dealership on Island. I have been to multiple Ford dealership and I have never experienced the level of customer service knowledge of their vehicles and friendly environment as I have done with this company. They are helpful and reliable for both service and sales department. If I ever was to consider purchasing another vehicle again it will be from them.

Amazingly good coffee here, I rarely go to Starbucks any more. No line to stand in either. Brand is Hawaiian Paradise.

Knowledgeable and polite crew. They were able to point me to exactly what I was looking for.

I usually do all my own repairs. If I don’t have the time to do it or I’m in a bind, I can always count on Raf. I live in Punahou but don’t mind the drive because I know Raf will take good care of me.

Best service!!! State of the art facility with highly trained staff!!!