Car Rental

John is the single and only reason I used U-Haul after some bad experiences. I recently relocated from Sudbury to BC and needed a truck and trailer for my car. John gave me his word that he’d locate and hold the newest truck and best condition car carrier he could find. He came through on this and I had no issues getting to my destination. Just when I thought this seemingly perfect experience couldn’t get any better, John offered to come in on his day off and while the shop was closed (Sunday) and help me hook up the trailer and show me around the safety features of the unit before I left the city. Huge thank you to John and all the help he’s given me. He also changed out my front window and was over $100 cheaper than speedy! Thank you John and best of luck in the future!

Even though they did not have a U-haul at the time, I was kindly assured that they could call me back if they had a rental. Which I greatly appreciated, every other uhaul place yelled at me, swore at me, or hung up on me and were exremely rude. Because they were closed Sunday, Monday and I needed the rental for Sunday. Thank you so much! Remember your kindness always goes a long way if this is what people have to deal with.

Worst service! Hangs up the phone. Does not take the time to ask a couple questions.

Worst company and customer service you will ever encounter. No car was available upon pick up. Chat agents are disrespectful and they are not willing to help unless you pay extra for every change you make to your reservation.

Very efficient and the staff in Oakville is so friendly They remind me of myself at my first job 😂😂

Amazing experience ! I like that the wait times are set because by the time we got there it was really quick and easy. They’re always trying to get people in their cars faster to get to go out and enjoy the experience. Thank you!

This location is run by a good guy

Sometimes other people parked their car in zipcar spot... otherwise all good..

The guys there are extremely helpful.

Wouldn't hesitate to use this location again. Awesome experience.

Great Service