Car Rental

The lady who took care of us was excellent. Great service. Prices very good.

Didn't close my rental so budget charged me 2400 dollars. Thanks!

Customer service here is Outstanding! The business representative is great with customers and definitely a A+ representative for Avis. If you're renting a vehicle this is the place to go for great service.

Great service, zero complaints. I've rented from this location on multiple occasions, and have always had a good experience.

I reserved a car online. When I went to pick it up, the person at the counter added additional manditory fees that were not mentioned on the website. This was beyond the standard taxes and fees that I expected. She didn't tell me about the fees. I reviewed the receipt and asked questions. She also wanted me to sign the paper stating there was no damage to the car before she even told me what car we were renting. Finally, she told me we could drive in three states. Then she told me to initial a clause on the contract that said I could only drive in two states. What??? She wanted me to sign a contract that conflicted with her statements. So basically, if I trusted her and didn't read the contract and receipt, I would have been burned three ways to Sunday. Terrible, inexcusable business practices!

Wow really. I have been a loyal budget rental customer for quite some years now even a business rewards member and have never had any issues renting a car with my debit card. And when I just went to make my rental for a car for a doctors appointent next month I'm told I can not use my card?? Even tho I have been using the same card for all of my rentals with you guys every few months for years now. You just lost all of my business

New cars. Friendly staff

Great pricing friendly service

Always great service. I get treated like a king.

My Wife and I have purchased our last 3 Vehicles from Spadoni Used Car & Truck. The pricing and service is hard to beat. I have referred friends who also have purchase their cars there. They are Great!

Great service, friendly staff

Total scam artists. I should've read these reviews beforehand (the fact they have a 1.9 rating says a lot). I called Budget at Thunder Bay Airport two weeks ago to ask about snow tires, so I could book a car for a family member arriving at the airport a few weeks later. I spoke to Art who told me he would put a note about snow tires. He NEVER mentioned that there was an extra charge for this of about $20/day. My sister-in-law picked up the car and upon dropping it off they more than doubled the price (it was supposed to be $88 and they charged $222). I spoke to Art who told me he remembers telling me about the charge on the phone (he definitely did not) and that it's my sister-in-laws fault for signing the document when she picked it up. I then called another number to complain and they also blamed us. Very disappointing, will certainly not be back. This is my first negative review of any company so that says a lot about my level of frustration with Budget.

Rented there in Thunder Bay many times and very satisfied

The team here is great! Very helpful and friendly! The manager is caring of customers and their experience! Highly recommended!

Exceptional customer service and unbeatable weekend rates! Definitely will be returning and continuing to do business at this location again!