Car Rental

Great & friendly service. Met & exceeded all my expectations

** PLEASE NOTE: this 5 star rating is for the Cochrane store only, the guys in Edmonton are one star*** At the end of December, 2017, I obtained a rental car from Enterprise in Edmonton on the north side. I had planned to travel to Cochrane and Calgary to visit friends, but the car I was given (Hyundai Veloster) was not equipped for winter travel. I tried to return the car to the Edmonton dealer after driving it for a half-hour, but was told "that was all they had available" and "all our cars are equipped with mud and snow rated tires". I drove VERY carefully to Cochrane, white knuckle all the way. The next day I contacted Mr. Greg Young, the branch manager in Cochrane, and informed him of my predicament. He was very helpful and professional and immediately got me another, much more suitable vehicle, taking the Veloster off my hands with no complaint. He saved Enterprise from a very bad review, and saved my trip.

Excellent customer service!!

Great service all around.

Quick turnaround, great staff. Quality work

Fernie rent-a-wreck, Amazing execution and service for us in a difficult area to figure out car rentals. We’re from the Bay Area, (California) and booked an ambitious June honeymoon. The plan was to backpack in Glacier Nat. Park, stay in some lodges in-between backcountry sections, and eventually hike into Waterton, CA and arrive at the Prince-of-Wales Hotel, continuing onto Banff, and Lake Louise. Where, at this point we needed a car. After exhausting all efforts to find ANY kind of method to get a rental car in the Waterton area, we somehow found Fernie Rent-a-wreck using Google Maps. The only alternative was paying BIG bucks to hire a cab (if willing) to take us to a bus station or even further to a larger city the big name car rental companies were wiling to deliver to, or somehow get to Calgary airport. This would have knocked out at least one entire precious day/night of our trip. Lori and Fernie Rent-a-Wreck easily agreed to deliver the car to the hotel for a reasonable fee, and allow us to drop it off at the airport for a larger (but still fair fee), not uncommon for dropping a rental off in a different city then you pick it up in. So in short AMAZING! We pulled off the hike, boat ride across the lake into Canada, and one last push up to the hotel. Nailing this part of the trip and getting the car really made it magical. Lori even arranged a full spread picnic in a cooler for us to travel with the next day to Banff. What seemed like a long dull travel day was easily one of highlights of the honeymoon. While driving the magical route via hwy 40, we got great photos of bears and mtn goats all from the safety of our car. The food was so good! …and robust, we even used it as leftovers/hors d’overs the next couple days. Amazing picnic spread AND presentation. The continental divide is a true overlooked gem in my part of the states, as a resident of Northern California, dealing the with summer crowds of Yosemite/Tahoe/and the Sierras travel to Alberta and Glacier Nat. Park is a breeze by comparison. All-time epic trip! Thank you Practicar for making the Canada part possible! -Mike and Jennifer Murray

Great shuttle service for the remote location of Fernie BC! Would recommend again!

Easy to deal with and very helpful

Great Service. Forgot my credit card in the car, JT called me almost 3-4 times in a week to remind !! Thank you so much JT for that. Really appreciated.

Received awesome service from the Hertz Banff office today. Many thanks!

worst rental experience ever! I had reserved a car in Banff for one day. When I came there they had no car - none !!! There were several other customers who shared the same experience. Definitely not recommended !

Great customer service, couldn't recommend enough. Warm and friendly staff.