Flooring

Great customer service. Lots of associates on the floor, ready to help. I had a hard time finding a parking spot (Friday at noon). I ended up parking in the adjoining (Harborstone) parking lot.

We recently completed a remodel of numerous rooms in our house which included tile, carpet and area rugs. The owner of the business, Rachel, worked with us throughout the process. She made numerous trips to our house to provide us with her expert advice and and ordered any samples that we requested. She was very patient with us as it took a long time for us to make a decision on colors, style etc. You won't get that type of customer service from a big box store. An area rug was scheduled to be delivered on a Friday, one day before we were hosting a dinner party. The item was at a Kent delivery service and got delayed for delivery. Rachel made a special effort to get the area rug and personally delivered it the next day before the party. She has our business for any future projects. A+ rating for Cartozian Fine Flooring and Rugs and Rachel.

I HIGHLY recommend Fresh Start Flooring. I had a great experience and recommend them to all of my friends and family. Vicki and Adam are fantastic and very thorough!

Great staff

Kenji has top-level customer service, and does great work for an affordable price. He is easy to work with, shows up on time, goes above and beyond expectations and responds quickly to questions or concerns. 10/10. We love our Semco floors. We have had them now for 4 years, virtually maintenance free!

Very friendly service. They even remember my name on a second visit.