Hearing Aid

Great patience and hands-on service.

Best prices I have encountered in ALL of my searches. The service is second to none. Thanks Joe!

I consider myself very fortunate for having found Palo Alto Hearing Aid Center when I needed my first hearing aids, in early '16. After receiving my diagnosis from the Palo Alto Medical Foundation audiology department, it was clear that I needed to see an audiologist. It took over a month to schedule an initial appointment with a PAMF audiologist, and then I learned it would be another month to schedule a fitting... and in selecting a product, they could not show me samples to compare sizes etc. After visiting a hearing aid forum, I learned about the Palo Alto Hearing Aid Center. I was thrilled to be able to book my first appointment with Barbara within a few days, and I learned a lot from her - she asked a series of questions to determine what was important to me, and based on this she helped me select the right product. I was able to evaluate two different products in her office during my first appointment, and I left with fully working devices to try out. A few days later I had my second appointment to replace the loaners with my own, and to get sized for custom ear molds. I returned about a week later to receive my custom ear molds and perform some fine-tuning of the features. All of this transpired over just 3 weeks... and before any payments were made! I continue to be an extremely satisfied customer after almost 3 years... I recently returned for a cleaning and minor repair, and found Barbara to still be very accessible, and quite responsive over email. The key areas where my expectations were (and still are) blown away by Barbara: - Ease of scheduling appointments - Product availability on hand to evaluate side-by-side - Attention to my specific needs - Spending the time needed to get it right, and never feeling rushed - Quick (same day) email responses to questions - Very professional and friendly demeanor, comfortable environment Thank you, Barbara!

Amazing service, very friendly, very patient with our 93 years old grandmother! The units work better than the ones bought before.

This is the place to go if you want very knowledgeable, professional & friendly. They know what to do about your hearing. I am deaf on 1 side & almost deaf in the other. They made it where I can hear everything pretty well & no one can see the equipment I'm wearing.

Great staff, great doctors, Recommend

Friendly and professional, good understanding of profound hearing loss HA market and programming.