Home Builder

JTF has been fantastic from the start - the attention to detail has been second to none. They've achieved everything we could have imagined in our home.....looking forward to moving in!

Always polite and always on time. And are very helpful in quick situations, regarding all matters of heating issues.

Professional, prompt service. The only contractor that would offer to apply for building permits on your behalf for small renos. Highly recommend him.

Not a Customer …. YET We had the opportunity to meet Robert of Prasada Custom Homes. We are a young growing family, with a house is in a transitioning neighbourhood. Robert made an effort to learn about what we liked about our current house, and location. We discussed renovation, build, and sale options. We loved his friendly, open candid approach. It was fun discussing options and seeing some of the stunning floor plans available. We were surprised to hear a builder’s opinion of our lot and realistic ROI from a reno or build. We had our eyes opened realizing that a reno would be just for us, not a money maker. Even more surprising was that building our dream home, and equity would require us to move to a larger more desirable lot out of our neighbourhood. Robert didn’t take the easy root when speaking with us. We got the facts, and left the conversation feeling confident that his paramount concern was protecting our financial future. We hope to be in a strong financial position to work with Prasada homes in the future! Michael Mirski

My husband and I were so happy to move to Shelter Cove until you start having issues or request things that are on their site that entices you to move there, then you become irrelevant, non existent and talked down to. They don’t know how to treat their existing residents but can certainly talk you into buying one of the houses. In my opinion!!

Thorough and careful work, much recommended

We love our home in Village Creek! We are more than satisfied with the finishes and design of our new home. Any issues are resolved in a timely manner by their friendly and professional staff.

Not what we expected

Bought a new house from "Lyon's Creek - Lancaster Homes" 2 years ago. Builder associates made the process so easy and great experience from buying till the closing. Definitely recommend to family and friends.

We purchased a Lucchetta custom built home a few years ago as a resale and we are thrilled with what we own. It is very well designed and constructed with many inspiring elements throughout. The elegant finishes and thoughtful layout was what drew us to this house. Upon move in we only changed the paint colours because everything else was perfect. When we chose to renovate the basement our contractor described the home as having ‘great bones’. The builder thought about everything when planning this house using only quality products in their detailed craftsmanship. The windows are big and well made allowing bright, natural light to enter the open spaces. Rooms are nicely laid out and finished with elegant doors and trims. You will find a richness and unmatched style that we see in their new custom homes now being built. We are very happy with our investment and would highly recommend Lucchetta Homes to build your upscale, custom designed home.

Tucker Homes renovated our office (Welland Animal Hospital), very happy with the finished product . Excellent quality, attention to detail and they kept the project on time and on budget.

We have had a heavy hearted experience with Pym and Copper. We hired Brent and his company for our multi-million dollar home renovation project which included adding a second story to our existing home, tearing out an existing hot tub to make it more aesthetically pleasing, landscaping + patio construction and to act as general contractor. Though we love our home, we are utterly distressed by the fact that Brent will not stand by the quality of his work. Our hot tub stopped working properly after 2 months of use, but since it was just a waterfall issue, we decided that we could live without the waterfalls. However, the following summer we realized that the flawed waterfall feature was only the tip of the iceberg, and we were never able to use the hot tub after the initial two months. It began leaking water from what we now know is a structural issue- a crack in the cement that goes all the way through the hot tub, from the inside out. In addition to the structural issue and the use of improper glass tiles for our ontario climate, the hot tub is literally crumbling apart as you can see in the images. Brent has refused to come look at the issue, stating that his Sub Contractor is to blame and that this Sub Contracted Company is no longer in business. He also added that we are well past any warranty period that we "might have had", having had this hot tub completed 5 summers ago. We only live at this summer property for a few months out of each year, and we have not been able to enjoy our multi-million dollar investment to its full potential for even one full summer. On top of the hot tub issue, Brent ensured us that he would oversee all of the "smart home" audio/video/lighting automation with a company who we wanted to replace. Allowing Brent to be the general contractor to oversee this was a huge mistake- and after 5 years with no home automation due to the fact that it never worked properly, we are now paying nearly $100,000 to have the system fixed and properly programmed, on top of the $250,000 that it cost to have the original system installed. Overall, we are looking at an additional $250,000 worth of repairs on a home that was supposed to be built without any problems. In addition to the above mentioned problems, we have stucco peeling from the backside of our house due to the fact that it wasn't applied correctly by Pym and Cooper. I find no pleasure in writing this review as I do believe that Brent and his team at Pym and Cooper are good people. I understand that unforeseeable events like structural flaws in concrete hot tubs or stucco defects can occur, but when these things do occur, any contractor has two choices: deny responsibility even though they know that they are responsible, or correct the problem. It says a lot about a company that refuses to correct their mistakes. If Pym and Cooper decide to reach out to me and correct the problems that I have been asking them to correct, I will be happy to update this review.