Home Nursing

Care Partners are part of the team keeping my mother going in North Bay.

Amazing!

The process is broken, family member needs to be home, doctors and nurses recommend it. The associate that came out declared family member denied crisis, since when do Doctors who are trained in senior care not listened to. An employee of this organization has the right to deny a senior.

Henry and Lorraine along with their team provide quality home care with a very personal touch. A great team to work with.

Very friendly & helpful staff !

I didn't want to check off one star but it is the only way this message will post! I give them a be fat "F" It seems they remove reviews somehow, I guess by changing the name. My advice: Don't get sick. My mother has been so jerked around by this "care". Most of the PSW's are caring but some are not. Some even fall asleep! You have an extremely frustrating and difficult time getting consistency and unfortunately I had to threaten to cancel through my Simcoe caseworker and low and behold I got some action. Poor people that can't fight for what is right. They don't even tell their care workers what the persons ailment is before they go for their first visit. I have had to "train" each and every one of them. My mother has Alzheimers and Parkinsons and they just send someone in cold. It takes days for me to help my mother recover emotionally from the multiple switches and different "new" people they send. She only gets 10 hours a week and if they cancel you don't get those hours back. This system is so broken. The ladies are obviously underpaid and not motivated unless it is ingrained already in their character. Thank you to those that have given my mother good care, it has nothing to do with your employer and you should take all the credit. Private care is extremely expensive and not sustainable for most and they don't call in advance or until the last minute, I have to call to find out who is coming the next morning and IF someone will come. I spend many of my respite hours organizing the schedule and calling, calling, calling...they very rarely pick up the phone and you can sometimes wait 10 minutes on hold only to end up in their general voice mail box. Do your homework and talk to as many professional as possible to find better care for your loved one. Signed, very disappointed.

If I could give 0 stars I would. This has to be one of the worst home care companies I’ve ever come across in simcoe country, horrible management with little care for clients. The owner Whom I believe is named Dan Lenard is verbally abusive and degrading to his staff (I’ve witnessed this on multiple occasions) and one can only imagine the lack of respect he has for clients...to this company your family is just an income. please DON’T place a loved one in the care of this company!

Experience less about the place and more about the workers. Terrible accountability. Poor work ethic. Two days in a row, same person, cancellation. When you have an invalid parent who needs daily health care and routine, yet cannot rely on a group of trained individuals..it becomes a bad experience. A job is a job, a time is a time. It feels like some of the workers here do not have any respect for the time of the elderly and aging.

Last night I had the pleasure of being a speaker at Chartwell Barrington in Barrie on the topic of “Living with Dementia”. Kristen did an amazing job of promoting and organizing the event - right down to the treats!! Their team was very welcoming to myself and the other guests. The Barrington is a beautiful residence filled with lovely seniors! I highly recommend them.

Fantastic experience with BrightStar. I called on a Sunday for help on a Tuesday. The staff was helpful, kind and courteous. Everything was seemlessly arranged. The nurse they sent was excellent. I would highly recommend