Home Nursing

I really love my life here. I run the tuck shop twice a week and I am honored to do so. I welcome new friends and visitors, please come and say hi.

Called for extra care for my mom.

Worst community organization I have ever dealt with One of the workers will flat out try to cut services that you need And not provide you nursing care that doctor request because "oh we train family to do it now " Are you joking

My wife has been under homecare for a couple of years. At one time it was concept care days /nights. We'll the "VON" took care of that. Now the service my wife receives is unacceptable. They come when they want always someone new. The schedule person,has no clue what she is doing. And once you voice a concern,she makes sure you get below standard service. Great personal touch company The staff they have ,half of them don't know how to make hot cereal. There is no clear guidance from the office to the psw,person shows up doesn't know the client's needs.My wife does a survey for the von,her homecare gets worse...hard to believe. Von takes over the concept care group,now that's all she gets is von. A greater bunch of workers at concept care. It's like the under cover boss shows...."VON" you have not improved,not in brantford ontario anyways. People out there good luck with your future,and i pray you won't need homecare And if you do....i wish you the best. Ontario government,do you know what is really going on. Time to talk to my mpp. May 7/2015 We'll here it is another new year ,and still the same terrible service for my wife.Contrary what an executive at "VON"told us "things will get better. My wife ws suppose to get a certain time frame each morning.Between 7-9 am They say ,they can not guarantee that time slot.So 1030 1130 am,1230 pm is okay.What kind of service is that.And now these morning "PSW'S" Now they say some clients have preferred times.SOUNDS LIKE ANOTHER DOUBLE STANDARD.It's funny recently the local paper posted what some of these people make at this health provider. I'd like the CEO of this branch to audit of the daily operations.....to see what really is going on.You got psw's that come in to tell her it's not in their job description to do certain tasks.In most cases,a 12 year old probably would do better.

My father had his head smashed by falling backwards while in a transporting wheel chair because he was left unattended in it. He was put into bed with some ice and no one called to let us know. There was no follow up, no doctor or examination. I had to demand that he got examined and that took so many times of getting upset to get done. After one month from when he arrived he was a zombie by being over drugged. No one informed us that his drugs were going to be changed. I was lied to when asked if they were. When I requested to see his charts their response was “sorry they have been misplaced.” When I called the pharmacy they told me they were told that I gave permission for the drugs. After informing that it was a lie they put an alert on any changes to his medication not to happen without calling me directly. He was a different man within days and was no longer bed ridden or falling. He was there to be helped and cared for from a stroke not drug him. After getting him out of there he has recovered and can look after himself again. I know no place is perfect but out of three places he was in this was the worst.

I am an employee at this home and must say that it is a loving and supportive environment for staff and residents. Highly recommend for loved ones and for those seeking employment opportunities. ♡♡♡♡♡♡♡♡♡♡

My father has been a resident in the independent living section since September, 2015. He has received excellent nursing care. The staff is friendly and helpful. The other residents are welcoming and friendly. There are a variety of recreational activities for the residents. His suite is spacious and well-maintained, with weekly cleaning services. The facility is centrally located, close to shopping malls and doctors' offices. I highly recommend Beechwood Manor if your elderly relative is looking for an independent living or assisted living facility.