Home Nursing

Excellent service-saved my Mum's urostomy on short notice...very kind and conscientious-would highly recommend this company

Pioneer Elder Care (Vine Street) boasts a great resident / caregiver ratio. What they don't tell you is that the PSWs and staff do EVERYTHING - laundry, meal prep, feeding residents, cleaning rooms, dishes, etc. This leaves little time for resident care. The care is adequate if your loved one is immobile and you are willing to have them sit in their wheelchair in front of the television all day. If your loved one is mobile and has dementia, they don't want to deal with them wandering, not to mention that there are no activities to stimulate the residents during the day. They required us to hire extra care on top of the regular fees because they couldn't care for our loved one who was always walking and moving. Their solution was to secure him into a chair unless there was a family member, friend or a hired helper there with him. This facility is definitely NOT capable of caring for mobile residents. Our loved one was also kicked out with little warning. Zero stars!

This home has really stepped up in the last year. It is a home for adults with developmental and intellectual disabilities. The food is plentiful and follows Canada Food Guide. The building has undergone several renovations. Rooms are being redone from top to bottom and bathrooms that are attached to rooms have been reopened and renovated. New general manager and home manager = great changes!

Valleyview Home StThomas ontario is a great place for seniors and people with disabilities to attend both the day program.

Nice time

Great place Highly recommend friendly staff clean place

My mother has just moved in and you can just imagine the emotions we were all going through. We have been welcomed with open arms by a professional, dedicated team who have gone above and beyond to smooth out the details of the big move. This isn't just any ltc. This is a little piece of heaven in the middle of a great big city.

Great staff and knowledgeable attendants

The place is clean and well kept though my grandmother does have some complaints!

The actually facility is very well kept. However, the Adminastrator fosters an environment of Elder Abuse. Numerous tent ants have complained about feeling afraid of one tenant. This tenant verbally accosted local MP Sam Oosterhoff on June the 7th at Legion Villa. Instead of disciplining the irate and abusoce tenant she posted a letter defending his actions.