Home Nursing

My parents both 99 moved into French Manor Assisted Living and were given more than excellent care. I felt good about about leaving each time I went home, knowing the attention both were given. Staff care was tender and compassionate beyond my wife's and my expectations. Would recommend FM to anyone's loved ones.

Ishrh

The reason is because the staff there will not allow me to talk on the phone or see my mom.

Was Satisfactory at one time but like all business, change is inevitable. Change has come to Heartland Plymouth and Its Ugly... Not about the Care anymore. Just the Dollars.... Loved One Better have Top Flight Insurance. Medicaid / Medicare Patients are not valued the same. If your Loved one has to go out to the Hospital for a few days for any reason they will give there Bed away unless of course your loved one has Top flight insurance. Upper Management has been in recent turnover leading to the constant changes in policy. Be ready for a Merry Go Round. Last thing I need right now with the declining health of my loved one is a facility that keeps reminding me that her care is secondary to there bottom line. Uggggh. Now in the search for a new facility. Be Blessed.

Our family couldn’t be happier than to have found Home Instead. We had reached a critical point in the care of our 89 year old father and a decision had to be made as to whether he would remain in his home or relocate to assisted living. After doing our due diligence, and discussions with Home Instead and learning what they could offer our father/family, it was an easy decision since he wants to remain in his home, and we want that for him. Because of the size of our family and the flexibility some of us have w/ our jobs we didn’t need 24/7 care and Home Instead has been very flexible in meeting our needs. We chose 3 days a week and they were able to accommodate that request. The administrative staff is actually always willing to try to accommodate any request we may have. Now on to his caregivers, which have primarily been Yvonne and Lisa (with the very rare occasion of a sub). We love them both. They are prompt, patient, treat dad with respect, care, and concern. They have offered suggestions and are very open to accepting suggestions when it comes to his care and companionship. They do light household chores to ease some of the burden on family. Home Instead actually provides a list of all the miscellaneous things they are prepared to do. However, we try to keep our expectations minimal so their time is devoted to dad primarily. Lisa has had a huge impact on him and getting him to be more active both physically and mentally. She began playing card games and board games w/ him and now he’ll play all day if someone will play w/ him. He also, at her prodding, will do his physical exercises to help him stay strong and mobile. He enjoys when Yvonne takes him for drives, even when they have no real destination in mind, which I think he may enjoy most. Home Instead and their thoughtful and caring staff have been in our family’s lives for nearly a year now and if we had the decision to make over again it would definitely be to bring them into our family.

Very friendly and polite!!!

I am a co op student that goes to Chartwell constantia for my co-op placement and it is the best first co-op placement because the staff are nice and managments are amazing.

Excellent service

They do great work there. Great bunch of caring people.

Gorgeous residence and great staff!