Hotel/Motel

The room was really nice and the view was amazing! Breakfast was delicious and the staff were nice and friendly. However, we had asked for extra pillows and towels because there were a few of us staying and that wasn't accomplished. We were also charged a lot more than was posted.

Very friendly front desk staff. Answered all of my questions and made me feel welcome. Accommodated early check in free of charge. I enjoyed the free breakfast as muffins and cereal are my 2 favourite breakfast items. I needed a quiet space with fresh air and it was perfect. Wifi was great. Room was clean and comfortable. I found the pillows were the perfect size (not too thick). I got the rest I needed. Great stay!

Easy access to high way off and on. Room we stayed in was large and nice, not sure about service, never had to deal with service. Overall good experience.

Love staying at the HIE! The room was clean and comfortable, the staff were very friendly and helpful. Thanks HIE - you will be seeing me again!

Clean, comfortable, great customer service. My request for an early check-in was met, which delighted me. I also appreciated the express check-out experience. It's close to plenty of sights to see and plenty of restaurants. I would stay here again!

Listed as 2 star but closer to 3 or 3.5 star. There's are suites on floors 2-4 and motel style rooms on floor 1, so know what you're getting into. We stayed in the suites with a view of Rideau Rd. Hotel is 10-15 min walk from Parliament Hill and associated attractions (including Byward Market), so super convenient to leave the car behind and explore the core without worrying about parking. Room itself was spacious and clean. We had a double Queen and with three adults and one child (age 6) we never felt cramped. Room was kept meticulously clean. Staff overall were friendly and knowledgeable. We would recommend this hotel for those looking for a nice enough spot to sleep that is close to the action!

Downtown Ottawa Econolodge needs a lot of improvement. Carpets and walls are old. Even spiderwebs on the ceiling are evident. Airconditioner and "closet" really needs an update. Only 1 thing I'm satisfied is the receptionist. Wilson is helpful with everything including tourists attractions info. He's nice and has nothing to complain about.

You dont wanna know lol

It had a musky smell but other than that it was good

it is perfectly located. we had a wedding and came from montréal. the room was ready at 1pm. we had an ironing board which was awesome because well we had a wedding. next day we walked everywhere. Room is very clean, staff is very nice and breakfast is great.

Booked last minute and got upgraded to a queen bed free of charge. Room was cozy, nothing too fancy but worth it for the price point. Location is great if you want to hop over to Ottawa. Walls are a little thin though.

Great rooms and great staff. We'll be back for sure

Wow! What a gem of a place. Great value for your money.

You get what you pay for. Basic, no fuss accomodations. The air con was a little loud. Ample parking. Easy to find off the highway. Lots of food places nearby.

Very friendly place. The breakfasts were delicious.

Good nights stay, very friendly staff, and a terrific view. It was a great experience overall!

Quiet hotel. Hotel feels old, needs new interior decor. Washroom was clean. Stains were found on the wall. Service was good. Room cleaning attendant entered the room to clean up even when the "do not disturb" sign was placed outside the door. It was probably a mistake but was nice enough to leave a note. Breakfast was okay. Service was excellent. Nice humble staff.

Location is convenient to access multiple locations around Ottawa..working overnights so quiet, dark, rooms are a must and are provided, clean enough, nothing fancy, upgrade to tvs would be nice but they donappear to have plenty of renovations apparently due to fire so I'm sure any major upgrades are put on hold

beware rip off manager wouldn't let me in till he saw credit card. my friend paid for 3 nights. on her credit card he still insisted she didn't .then he wanted me to pay for tonight and my friend pay for next 3 nights. she called hotels. come he still wouldn't listen .total idiot 110 a night and no breakfast dumpiand I missed last bus home had to take an uber Ian not happy

They sent me to another location they have and the price goes up and no AC.