Insurance Companies

Excellent, friendly service anytime I have needed them

Well run professional office Easy to deal with insurance company

Absolutely terrible, they renewed my contract a month before i turned 25 so I would have to pay more for another year until my insurance went down. Finally when it did go down it barely budged. 30 dollars less than what i was paying. I have no accidents or tickets. Have had my G license for quite awhile now. These people are con artists looking to squeeze you for every dollar you have.

This company is one of the WORST companies I ever dealt with!! Very dishonest, unprofessional, unorganized, and very shady!! I dealt with the kitchener branch (Josie Bourre) was who I was dealing with and was very rude, dishonest, and very unorganized when dealing with my insurance issues. I’m very fortunate that I only had auto insurance. They couldn’t even handle that. I can just imagine what a nightmare it would have been for me if I had other types of insurance through them. I diggest you look elsewhere and save yourself the stress and problems I had when dealing with this company and it’s staff.

I've been dealing with Brokerlink in Dundas for some time now, and I have to say, compared to my old insurance broker these people have been absolutely amazing. They're easy to get a hold of, very friendly, and process requests fast. Personally, I deal with Joy, who has been awesome. I have referred, and will continue to refer, my friends and family to these people.

They do not bother to respond on requests. Good job.

Thank you Wayne for taking care of our, insurance plan. I feel much better knowing we are protected.

Trevor and Anna are the best! They have their customers interests at heart! Ive been with him since my first car and send him everyone with insurance questions! Thanks again Trevor!

I have been a customer for many years and have been completely satisfied with everything they have done for me. All the staff are friendly and truly care about me as a person, making me feel like part of their family as well as completely at home every time i walk through the door . i recommend them 100% , all my insurance needs are worry free and will remain a lifetime customer. Thank you THOMPSON INSURANCE.

Seems to be shared location for service Ontario. I walked in and turned around and left. I am not sure if it was because of tourist season or people getting in line for license renewal. Save yourself the grief go to Thorold CAA nicer office and plenty of parking. The parking lot looked like an accident waiting to happen.

Overcharged me for years for an accident that wasn't even my fault. Made me feel like I was stuck in a corner. Luckily for me I hooked up with another broker who took the time to review my situation and show me several differant companies that could offer me a fair price.

Poor customer service. The woman I spoke with had an extremely rude attitude and was not helpful at all, which leads me to believe my business was unwanted. Good thing I received better service and price elsewhere. I will make sure my friends and family shop elsewhere for their insurance needs.

Horrible agancy!!!

Mark has been amazing since day one. When we moved to Niagara Falls he has helped us with renters insurance, and just recently into house insurance for our first house. His service is second to none! Even when we were paying only $13/month Mark knew our names, our jobs, who we are, and where we are in life. With this office you are NOT just a number. To top it off they are always fast, responsive, and up front with everything they do. When we bought our first house we had no idea how many things would be on the 'to do' list. Mark and State Farm were the one thing on the list that went smoothly. He communicated with our lawyer and was always one step ahead of us, completing tasks before we even knew they were needed. Honestly, we didn't even shop around because from day one at $13 for renters insurance we knew that there would be no better customer service out there. They earned my money, and my trust.

I recently asked my broker Lena Nardi at Dalton Timmis to examine my policies and see it there was a way to lower my premiums as I had gotten a quote from another broker that was substantially less. The result is that I am saving 40% on my home and auto policies. Thank you Lena.