Shuttle & Taxi

The cab driver on Friday night, December 15th was absolutely amazing! I was in a predicament and he more than helped me. Anytime I need a cab, I will be using this company. Thank you for all your help sir

Cab driver dropped us off at the bar knowing it was closed. The whole ride he mentioned how there was people at the bar. Drivers not to be trusted. Got ripped off.

I was told by the dispatcher that my cab may take “a few minutes”. 43 minutes, and two phone calls later, my guy finally arrived. I was still expected to pay for my cab fare in full, despite the fact that I was now a half hour late for work, which deducted my pay, through no fault of my own, because the cab company dropped the ball. This alone would be enough to sour my taste of Clarenville Cabs, but it gets worse. My cab driver is very rude. After I tell him where I’m headed, he never speaks a single word to me again. No general chit chat, no apology for being extremely late, nothing. When we arrived at my destination, I decided to still tip the man, just out of common courtesy, even though he definitely didn’t deserve it. I’m standing outside the cab when I hand him the money, and he doesn’t say “thank you”, or “have a nice day” or anything like that. In fact, he doesn’t say anything at all. He doesn’t even look at me, or acknowledge my existence in any way. He just takes the money and puts it in his bag. I begrudgingly say “thanks...have a good one”, and he just ignores me and starts to roll up his window. This was truly some of the worst customer service I’ve ever encountered. Never again. So I’ll be sticking with Benoit’s Cabs from now on, and I urge anybody who reads this review to do the same. They have a much better reputation than Clarenville Cabs anyway, and I’ve been told that their fares are cheaper. Company’s like Clarenville Cabs are the sole reason why app-based services like Uber and Lyft exist and are taking over the market, while the taxi industry is rapidly failing.

Excellent service!!

Anwar's a grea driver a very good man

We used Pitbull’s Designated Driver service last night to go from Regina to our home in Craven and can’t say enough good things! Not only were they really pleasant to deal with on the phone, but we were able to pre-book our pickup too! They kept us in the loop when they thought they might be late for our 2am pickup (they were actually right on time), were quality and courteous drivers and most importantly, got us and our vehicle home safely! It’s so important to have a service like this one available, especially for those of us who live in rural communities. We will ABSOLUTELY recommend this service to our friends and family!

Good

One of the best services in town clean vehicle professional drivers and reasonable price

Polite, and kept the small talk to an absolute minimum. Taxi was clean as well. I enjoyed my ride to and from my destination

The Driver, Jack, was very kind and courteous and did everything to accommodate to our needs.That being said, we are very disappointed with the bus they have sent us. It started with it not looking promising or safe for the drive especially with the current weather conditions but unfortunately, that wasn't all. The door wasn't working properly and couldn't close all the way, some of the windows weren't properly sealed, and the heating didn't work as expected. All of this resulted in 2 1/2 hours drive (each direction) in a freezing cold bus. It was -21 with windchill and we could feel the wind coming in through the door and windows all the way. Everyone, including the driver, had to wear their coats, scarfs and any other winter clothing they had with them, and it still wasn't enough. We've had seniors as well as youth with us on the bus and it was very hard for them to tolerate the drive. There's no doubt that this specific bus shouldn't be used at winter time unless it's fixed and brought up to standard. It is very inappropriate to send people on such a long drive under this weather conditions when then the bus is in such poor shape. That is definitely not the kind of service you expect when you pay so much money.

Horrendous service. Was quoted 25 minutes, and an hour and a half later there still was no cab. Called twice for updates and both times they hung up on me.