Shuttle & Taxi

A van smelled of fresh cigarette smoke. The driver admits to vaping in the work vehicle. Don was agressive with me when he called me. I am extremely disappointed. I hope this is a learning lesson and they can grow from this.

We used this service twice, the first driver was amazing and calm. The 2nd driver however was very unsafe, rude and was impatient. Use this service wisely. Pricing is fair.

The best service i have ever had when it comes to taxis. #27 &#28 you guys were awesome! I even got a call from the company asking if a taxi was there for me yet. Keep up the amazing service!

Used this service for a trip from U of T to Pearson with a drop off at a downtown hotel (my colleague was flying out of Toronto and I was staying). Prompt pick up from U of T, and very courteous driver despite random road closures. Got me to my hotel safely and my colleague to the airport on time. I left my jacket in the vehicle and this company went above and beyond to return it to me. Highly recommended!

Used for a trip to and from Scarborough to the Airport. The drivers were pleasant, courteous and on time, early even. The vehicles were newer models, hadn't been ridden hard and put away wet. The cost was comparable to all the companies, would certainly recommend AirBlack Airport Taxi Service

Great service . The lady was so polite and helpful especially since I had my two kid's and carseat with me . I would call them again .

Not a super long wait time, drives are always polite. Preferred choice over Dad's taxi.

Would give zero stars if it was an option! Wait times are absolutely insane! I guess they can get away with it because they are really the only game in town! :(

This Company has given me a chance to still be active, earn some extra money and be part of a fine group of people. I am proud to work for Voyago.

DO NOT USE! The driver left me at the airport (in the middle of the night with no other cabs around) after he had clearly agreed to take my fare once I got my lugagge. I went up to him and he and I both agreed that I was to come back with my bag. He could see the carousel from where he was parked. 2 min later I go outside to put my purse in his cab as the luggage was starting to come out but I figure this way I would be sure he would stay. He was gone and a shuttle driver told me he took someone else. The owner of company said thats normal and then yelled at me for not understanding how they get screwed....They is not to be trusted if you want to ensure a cab ride. Go for anyone else, they dont wait if you call for pick either he said.

Garbage..called at 2:37 no cab still at 4:00 was told the wait was 20 min then after an hour called to find out the cab was in the wrong town...then never showed up at the right address

great service great driver even carried my stuff up to my apt. they have my business from now on

Terrible service. Don't use. Despite having a reservation, less that 24 hours before pick-up, Brooke calls to say they are not picking me up (because I reserved far in advance and the person who made the reservation isn't qualified to do so). When I asked how any of this was my fault, she hung up on me. I referred to my paperwork and called back. Shawn, the unauthorized person, answered the phone. He gave me to the owner, Dave, who said since I was the only reservation, he wouldn't break even. Great business practice! Totally unreliable and unethical.

Very polite and helpful staff at BTS head office

This is the first time that we have used this company. I first did all my homework and called other limo companies and this company on the phone was the most courteous and did not rush me off the phone like other companies. The next day we booked with them to pick us up at 2am heading toward Pearson airport. The car was very clean and the driver was there 10 min before and helped us with our bags. He was very professional and did NOT get into a conversation. He just drove and got us there. On the way home we called again from the airport and booked them again and five minutes later they were at the gate number and post. The car was very comfortable and the driver again very professional. They have a new customer and we would recommend everyone to use there services.

Great so far. Very pleasant phone manner. Accommodating. These folk were the ONLY taxi service to actually pick up my call. "A Cab" rang and rang and never picked up...three times. "Century" contained the message that the number I was dialling could not receive incoming calls. And "Bracebridge Taxi" forwarded my call to voice message. I will write again after my ride this afternoon.