Shuttle & Taxi

it was good

Got these guys a few times. Safe ride, courteous services, and on time!! ~tom

Hank Cooper is an interesting fellow with many stories about his travels. He's a very honest man and takes great care of the car and passenger's comfort. He never over charges his customers and definitely has the nicest brand new black Impala LTZ that has 4G LTE wifi feature for fast internet access.

MY FIRST IMPRESSION AND LASTING IMPRESSION OF ALLIANCE VEHICLE MAINTENANCE IS CATEGORICALLY INEXCUSABLE... INTERIOR DIRT, GRIME, STAINS, ODOR AND RIPPED CARPET…DRIVER SUGGESTED TO GET IN FRONT SEAT; FULL OF PET HAIR AND WHAT APPEARED TO BE GARBAGE…..HORRENDOUS CIRCUMSTANCE FOR A FIRST TIME CUSTOMER…..IT MAY BE PLAUSIBLE THEY COULD HAVE GOOD SERVICE AND RELIABILITY AND CONSIDERING, THE “OFFER” TO SIT UP FRONT, MAYBE EVEN COURTEOUS. HOWEVER, WITH SUCH A DEPLORABLE FILTHY FLEET CAR (IN WHICH, I COULD NO WAY ENTER) ANY OUNCE OF POSSIBLE GOOD SERVICE WOULD BE HARD TO FATHOM. IN ADDITION, IN SPEAKING TO THE OWNER (RICHARD), I SUGGESTED HE MUST NOT BE AWARE OF THE CONDITION OF THE CAR RESERVED FOR ME THIS MORNING AND HE HAD NO RESPONSE… LEADING ME TO BELIEVE HE WAS WELL AWARE OF THE CONDITION OF HIS CAR. I FURTHER MENTIONED THAT HE SHOULD NOT BE CHARGING COMPETITIVE PRICES W/ A CAR IN THIS HORRIFIC CONDITION. RICHARD HAD THE AUDACITY TO RUDELY RESPOND TO MY COMPLAINT BY STATING: “IS THIS THE REASON FOR YOUR COMPLAINT, SO YOU CAN GET A DISCOUNT?” HIS RETORT DID NOT DESERVE A RESPONSE….I SIMPLY HUNG UP. I HONESTLY DON’T KNOW WHICH WAS WORSE THE FILTH OF THE CAR (FYI EXTERNALLY ALSO), THE OWNER SEEMING TO BE AWARE AND NOT CARING, HIS INTERPRETATION OF MY COMPLAINT OR SIMPLY THE COMPLETE EXPERIENCE AS A WHOLE! BOTTOM LINE….THE ALLIANCE WEB SITE AND VIDEO PRESENTATION IS SO VERY HARD TO BELIEVE CONSIDERING MY FIRST TIME EXPERIENCE!!! (DUE TO MY EXPERIENCE TODAY THIS TAXI SERVICE DOESN'T WARRANT EVEN ONE STAR....HOWEVER, APPARENTLY A RATING MUST BE GIVEN IN ORDER TO SUBMIT REVIEW)

Great service they came shortly after i called and the driver jeremy was professional ans i was comfortable with his driving. I would recommend this service to family and friends thanks jeremy!!!!!!!

Always call them when I need a cab. Everyone is friendly, quick to respond, and their prices are really good!

Kayla awsome clean vehical and smelt so good in it. Great music! On time cool chick for me n my friends on the way home from bar

As prompt service as a shuttle can provide. Very courteous and polite!

We recently rode with Johnny Rodriguez from Orlando airport to a Disney property, and I just wanted to give kudos to this terrific and pleasant driver. He was very polite and kind, and made our trip easy and enjoyable.

Here is what happens when you call call them. Someone picks up, shouts "TAXI!" and then nothing. No matter what you say you will not get a single response.

They always short you when giving back change. Not pleased with the service.

Great service by drivers but for ticket booking when We call them no one picks the call (very bad service for booking ticket)

Always quick. Always friendly. Ordering cars through the phone one local app is super handy as well. Fees on the debit machines are the local maximum allowed though... Seems a little inflated to me.