Automotive Repair

Best diesel mechanic,Ricardo has good people skills ,friendly and polite.

The new engine in my Ford truck runs awesome! D&W does good work!

Muy buen mecánico

If I could give negative stars I would. We acquired an older craftsman garden tractor. We contacted this establishment in order to go through this piece of equipment from stem to stern and find out everything that was currently needing attention/fixed, would soon need attention/fixed, etc. We wanted an estimate of what we were looking at to decide if it was worth putting the money into. After having the GT for 2 weeks we were just getting ready to call and find out the status when we were called and told it was ready. When we asked what the quote was we were told that the bill was less than $50. While this was great news on one hand we knew that there must have been some misunderstanding as part of the estimate was to be all new mulching blades and that alone should have been more than $50 not to mention that it wouldn't start when it was picked up. Add to that the fact that we had only wanted an estimate for repairs/potential repairs we were confused an the 'bill' for under $50. When questioned about it and reminded that they were not authorised to do any work...just give a quote we got, "Oh, sorry...we will call you back." They got back to us and the new bill was just under $150 and we were told that all was good. They 'unstuck' the starter, put some oil in it, put new blades on it and aired up a tire. I was sceptical that those were the only things wrong but what do I know. My husband attempted to use it a couple of days later and got about 20 feet and one of the belts broke. Called 'them' up and they said they had a belt for him that he could pick up on Monday. He stopped by to pick up the belt. That belt got sold to someone else on Sunday (they were supposed to be closed on Sunday or we would have been there to get the belt ourselves). They had a used belt that was in good condition that they would sell us for $15. Bought it, came home, attempted to put it on and it was the wrong size. Called them back and they said they had a new belt that was $45 so they could exchange it for the $30 difference in price. We confirmed that it was the right part and they assured us it was. Attempted to put that belt on and again it was the wrong size. Told them they could just take their belt back and refund us our money. We left the belt for them in our delivery box and they left the 'refund'. They only refunded the $30 cash we had given them...not the $15 from the first belt that was exchanged. When asked about the difference we were told sorry...they weren't refunding us the $15 or giving us that belt back. So...in essence they have stolen $15. Not that $15 is a big deal...just goes to their ethics. We had sinced ordered the belt from another party and after it arrived it was installed and fit. My husband started mowing on the first sunny day (after days of rain) and made it through about 2/3 of the front yard when the deck started smoking horribly and making a terrible sound. Something had frozen up. So much for going through this GT from stem to stern to see what needed to be fixed! I wouldn't trust this 'business', at this point, to reliably work on a push mower (you know those old fashioned kind with no engine?).

I love this place....fast service. They confirmed that I have an oil leak and offerd to patch it up for me, I will be going back to get that sealed.

Couldn't be more professional. Everything done perfectly as always!

First rate personal service from Kyle and the rest of the team ! This is my go to shop for all my auto repairs !

How refreshing to find such a great auto repair shop! I usually dread having my car fixed, but at Countryside, it was actually a great experience: - I walked in shortly after calling (getting the appointment was quick and easy). - They called me the next day with a thorough status update; they had done the routine maintenance that I requested, and completed the tricky electric diagnosis that had was "the real problem." They got my OK to order the dealer parts needed, and gave me an estimate for the total bill. - They completed the work when promised, and my bill was actually less than estimated. The invoice was full of useful notes about the work performed. There was a section that noted recommended future work based on what they had noticed during the work (specific stuff that was great to know), but they did not push me to have that work done. It is a friendly, independent, honest shop. I don't write a lot of online reviews, but I am now because I was really impressed by CSAR. Tabitha the service manager was a pleasure to do business with ... her impressive multitasking skills and positive personality helped turn what could have been an annoying chore into an accomplishment that I was glad to put behind me so easily.

Excellent service very friendly got me back on the road

Good people pretty fast

My husband and I have been coming to Eric & Son's Benz Connection for service on both of our Mercedes for the last 8 years. Eric has always been honest and efficient. His prices are always fair and we have always been happy with the quality of his work. I would highly recommend this business!

I was charged for parts that were not installed. I had a brake issue just after Dawson completed a brake job and had to get it checked out in a different city where I was working. It was the calipers. But I thought Dawson did my calipers?? Dawson charged me for calipers and didn’t replace them. When I called them the lady was very rude and said there was nothing she could do about it and to stop arguing with her. Unless you like paying for parts that you don’t get, I do not recommend Dawson Truck. 0/5 stars

On a long road trip from ca to az with trailer and dogs. Check engine light came on. Stopped here and they took me in right away and let us, dogs and all, sit in their waiting room! Fixed my truck right up and got us back on the road. Thank you Kevin and Steve!! #lifesavers

They know how to charge alot of money but there work on my pickup engine,tranmission, brakes front end over 6000.oo dollars. The brakes no parkbrake ,oil seals were not put in right leaked ruined brake shoes. Service tranmission 3 quarts low , burn transmission up cost me 3000.00 had to have brakes redone a much more more money ruin vacation two and half week getting pickup redone so i could go home more money and all i get is a. Run around from this outfit. Will report to better business Bureau and will be takeing them to court more money so if you need your vehicle worked on for Godsakes go some where thats honest and know what there doing