Beauty Salon

I'm very happy with the way my hair is taken care of. it always looks great when I come home.

Great!

Zero stars. I have a broken arm and needed some assistance getting my hair washed and straightened. I was treated so rudely from the minute I walked in the door. I was rushed, and my hair was destroyed. Marcy combed through my coarse hair with a thin comb, and pretty much broke every single strand of my hair. She gave me a migraine with how aggressively she ripped through my hair .there straightening iron looks like it is from 1920 and it is all brown, which also contributed to destroying my hair. When I called to complain, the owner, Cindy was extremely rude and hung up on me. Unless you are over the age of 65, they will treat you like you are a complete piece of trash, rush, you out, destroy your hair and then be rude to you on top of it. I am so sorry that I inconvenienced you by making an appointment, showing up on time and paying my bill. How rude of me.

Great cut and nice salon, owner is very friendly and made me feel comfortable.

I just went there today for the first time. I absolutely loved it. The staff was gracious and welcoming. I got a manicure, eye brow wax, and hair cut (included wash, condition, and style) for $55 all together. They serve coffee, tea, and water. My only complaint was they only had truvia and splenda as sweeteners and not real sugar. Jessica took care of me today and she was totally awesome. Very friendly. My cut is super cute, I mean really really just the best my hair has looked in a long time. My husband (who IF he even notices I've done anything to my hair usually shrugs or grunts) said "Wow, you look really great" as soon as I walked through the door. To top it all off they uoe only organic products at the salon, which you would expect to be way pricier. I have been a chronic salon hopper for pretty much all of my adult life. I've just never found a place that made me feel like I was so thrilled I couldn't go anywhere else. This is that place. I am taking my daughters there, and am making another appt for me for about 2 months out. I have strongly recommended this place to all of my friends, and recommend it to you as well.

I went in not sure exactly what I wanted, just a basic idea on the length, and they did absolutely great. I believe my stylists name was Ashley, and she triple checked before she started because I was making a drastic length change, and the end result was absolutely fabulous. My haircut is far better than I ever expected and I will definitely be back.

Went to this salon twice, two too many mistakes. Stay away. I got a lot of attitude and two very bad hair cuts.

I had let a very nice professional dye job grow out to the point where it was very faded. I went into the salon to see if i could get it colored back to my natural color.(very dark brown). When I went to make an appointment the lady behind the counter was very rude to me and tryed to convince me that she could not color over "bleached hair" I wasn't looking for anything fantastic just a simple dye (i needed a demi color and then perm. color treatment but it seemed easy enough) She told me that if i wanted i could make and appointment but she couldn't promise anything (being very rude and sarcastic the whole time like she couldn't be bothered by me ! ) I really needed my hair done so i figured i would look past it and go get it done anyway. I sent my mother into the shop to make the appointment for me. when she had come back she was in shock at how the lady treated her! She told me that she was Very rude to her and that it almost seemed like she didn't want me as a client! I was outraged to be rude to me is one thing but to be rude to my mother is a whole nother story! How does this place make any money treating potential custmers like that. To make a long story short i went back and let the lady know how unhappy i was in a not so nice manner (a little heavy handed i admit but she was speaking to my mother in a level of disrespect that needed attention ((imagin them speaking to your mother that way)) To make a long story short . I was told they couldn't color a dark color over a light color even thought it was professionaly done . I went to the Holiday hair a few doors down and they did what i needed to have done quickly and with out any issues . Its been a week now and my color is holding fast like i knew it would and the lady at hairexpress swore it wouldn't . Don't waste your money just go to Holiday hair and save yourself the cash and the headach.

If you are from out of town and need a good mani pedi, Charisma Salon is the place to go. Clean friendly professional and reasonably priced. I will definitely return the next time I'm in town for a conference. Thanks Megan!

Sara is the best hairstylist in Erie !!! Best color/highlights/lowlights/cuts!

Great locally owned & operated shoppe first experience was great, stylist really cares and did exactly what i wanted. Very modern with an Erie atmosphere..will recommend to everyone fair prices also...