Changes Salon and Spa

Changes Salon and Spa Claimed

3.0 2 reviews
3501 8 St E, Saskatoon, Saskatchewan, S7H 0W5, Canada
(306) 477-6245 www.changeshair.com
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12 months ago

Beyond Horrifying Hair Experience!!!!

I went in for a body wave and low lights. For the body wave she used small perm rods and instead of giving me low light (streaks) she just dyed the roots of my hair. I showed her and the owner, Caroline, a picture of what I wanted and I kept showing this to the stylist as I was starting to get concerned. Last came the haircut and she chopped all of my long hair (half way down my back) off as short as above chin level. It will take me years to grow it back. The perm was so tight that it's just frizz. The dye she put on my root area turned out orange in colour. The hair was chemically burned so broken right down to the roots. When I run my hand through it, it feels like a man's stubbly 5'oclock shadow. I contacted the owner, Caroline, the next day and cried on the phone to her. I asked for my money

Nov 24, 2020

Permanent Makeup

Love having my permanent makeup brows, Carolyn took the time to make sure I was happy with every stroke. I was able to come back for my touchup after COVID restrictions delayed my touchup appointment. I recommend Changes for all of your Salon or Spa services - they have always excelled at customer service.

Google Reviews

Refresh Reviews 3.6


Jun 24, 2022
Beyond disappointing!!! This establishment has gone completely downhill. The quality of the services provided are terrible and the staff is unprofessional. Made a group booking for pedicures months in advance over the phone. Our group called to confirm the appointment the day before. We were told that what was initially booked wasn’t possible. In hindsight, we should have just cancelled right then and there. We worked with them to reschedule. When we showed up, the room wasn’t ready for our party of 8 and they didn’t have all the staff members present to provide the services. The quality of services was rushed and very poor. They charged us a different rate then what we were quoted on the phone at the time of booking. We reached out to the business after to express concerns about our experience. They were delayed in responding to both phone calls and emails. The owner of the establishment had nothing but excuses for the lack of quality of the services provided and for the overcharge. She was unprofessional, never once apologized and refused to refund the difference of the overcharge to the original form of payment. I would not recommend this establishment under any circumstance.

Jul 20, 2022
DO NOT go here for any PMU services. I went to Carolyn to get my eyebrows done about 6 years ago, and she completely botched it. She claimed that she could make it look super natural and real with micro hair strokes, but it ended up looking like she took a sharpie or a ballpoint pen and drew it on. The procedure was extremely painful - I'm not sure if it was because she pressed way too hard or if she used expired numbing cream, but I felt every stroke that she dug into my skin. A month later the colour didn't fade AT ALL and she tried to 'fix it' by lightening it, but it just ended up scarring my skin. When the colour finally did start to lighten up a bit, it turned blue. I recently had my brows done and the scars covered up by another properly trained PMU artist, which provoked me to write this review 6 years later. The whole process was night and day compared to what happened with Carolyn! I've never written a Google review in my life, but my experience at Changes Salon and Spa was a nightmare, and I don't want anybody else to go through the same thing I did. Please do your research and find somebody that is properly trained, uses appropriate products, understands colour and shape, and takes the time to understand what suits your face and your needs.

Jun 6, 2022
Great customer service, my esthetician was very professional and made me so comfortable. The salon is nice and clean. I will definitely be going back.

Dec 31, 2019
I've been here twice to get my nails done and both times, they chipped and peeled within 3 days. The first time they fixed without incident and the manager did a good job, they held up well. The second time the receptionist was so rude and I had to ask for the manager to give me a call back. They booked me in to have my nails touched up. After the touch up, my nails all peeled and chipped way worse. I called to have my nails fixed... again, and the receptionist was rude... again. I was put on hold for 9 minutes. They weren't going to fix my nails had to talk to the manager... again. I finally got booked in but then had something else come up and called to cancel. Got put on hold for another 6 minutes. Hung up and won't be back. Poor quality, poor service.

May 31, 2022
Take a hard pass on this place ! Cut was okay , not washed but cut for 40 dollars Experience was Not okay. Heard racist comments about a current staff member and people who are new to Canada (won’t even bother to type that in). I was spoken to in a very condescending way and told that I had answered the question asked so why was I still speaking !?!?! The staff member (with long brown hair) was really rude and dismissive. I saw her being coercive to another customer in terms of leaving a tip.

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm Today
Fri:9 am - 8 pm
Sat:9 am - 4 pm

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