Car Dealership

Doug can fix anything! !

Sold me a car with electrical issues refuse to fix cant even register the car because of invalid info on my paperwork with no real live dealer contact number i cant get a hold of anyone to fix it bad for buisness

Great guys, awesome service. I highly recommend them to anyone.

Věry Helpful Will Recomand Them To Other's

They are all very nice and try very hard to satisfy their customers as best they can and they have a nice selection of cars as well as Suv trucks

Do not recommend this place at all. You will get ripped off.

Service I received at Basil Ford was excellent. Kept to the promised time frame. Coupon for the works included oil change, NYS inspection, and routine maintenance. Felt it was a good value. Dealership waiting area was comfortable. I will use them again in spring for an air bag recall.

Absolutely honest and fair... Was a painless process.. was given more than they promised. I highly recommend them! Make sure you talk to poncho

Tim and Taylor B are the best. They took the time to listen to my wants and get me into a 2nd vehicle from E-Z Loan in Niagara Falls. Thanks guys it was a pleasure doing business with the both of you.

I really can't say enough about Dane the sales man an Pete the Mechanic. As a single woman they took good care of me like I was one of there family member.They honored their warranty to the Fullest. They were very honest and friendly to me. They made sure my Mazda 6 was well taken care of along with my Safety in the Vehicle that I just purchased from them. I would definitely purchase another car from this place under this ownership ..Thank you again 4 everything Edie Janese

My Chevy looks beautiful. After Sometime while I turn it makes a churning sound. Also practically it makes a sound as if A-bomb is about to go off.

Jose is one of the most honest person I've ever met. He was very patient and informitive. I was just "window shopping" looking at his inventory. He knew I was just looking, but he kept up with me and didn't rush me with my questions. I've heard so many goods things about him. When I decide to buy another car I will be back to Jose's to buy it.

Don't let service in your vehicle. Went in with my 1 day old F-150 for USB ports not working and they pried it off and scratched/ gouged the plastic underneath rather then compressing the clips. USB still didn't work so they had to replace my computer. In doing so they admitted to breaking my phone mount but didn't realize that they scratched the trim around the screen and broke the vent where the phone mount was mounted. When I asked for them to fix/ replace the parts that were damaged when removing the USB port I was told that the part was to expensive and that " the USB port can not be replaced without damaging the plastic underneath" no joke that's what I was told. I brought my truck in and showed the service Manager Steve and the dealer Manager how to remove it within 10 seconds with a paper clip and no damage. Still they wouldn't admit any wrong doing or offer to fix it or even a free oil change.

Go see Mark Jones if you need a new car!! He was awesome, the entire process went smooth, as perfect as it possibly could, he took care of every detail, explained every step along the way.. Honestly couldn't be happier with the car, but the salesmanship was unbelievable!!