Cleaning

Polite lady at the front; however, ownership and management are abysmal. I had been a long time customer but cannot, in good conscience, return to this business. They got a heavy grease stain on a dress shirt I left with them for routine cleaning. On pick up I reused to accept the shirt in that condition and suggested they remove the stain. No one ever called me to say when it was done. I went in a month later and the stain, though less, remained. With the added bonus of significant wear and fading of the fabric. A shirt that had been worn twice. I asked what the business was going to do to address their liability for the damage to my property. The owner's son - who was a shining example of the entitlement and douchebagery that results when parents let their kids act like they earned their gifted position in a business - proceeds to flat out accuse me of staining the shirt. Right, because I wear my finest dress clothes to go work in a shop. Not like there is any heavy machinery or greased equipment in a dry cleaners right? I disagreed. To which this man suggested I send my shirt to the U of A to have the stain analyzed in a lab. A science experiment? That is your answer? I asked to speak with the owner, who was then on vacation. Weeks later I get a call from the nice lady. Who informs me the owner refused to refund money, give me a credit, or compensate me for my shirt in any way. Not even a token apology or the opportunity to express my position directly. He sends a messenger. Terrible way to run your business. You should not go there, ever. I offered to meet in the middle but could not even get the money I paid for the shirt to be cleaned refunded. So, in the end, I paid them to ruin my shirt, blame me, and treat me like they don't value my business whatsoever. If a business doesn't want your business - don't give it to them.

If I could give zero stars I would. I took a dress into city dry cleaners for a wedding I was attending. The dress was brand new when I took it there and only required a press. I took he dress to the location on Hebert road Monday July 9th and was told it would be ready on Wednesday July 11th. I didn’t go to pick it up until this Monday the 16th ( I didn’t need the dress until tomorrow). When I got to the Hebert location she couldn’t find my dress and had to call the other location on St. Albert trail by sobeys. They had it at that location and forgot to take it back to the Hebert location a week later which was well after my pickup date. So I had to go to to the St. Albert trail location and pick it up. No big deal for me as I drive but I felt wow what if someone who didn’t drive had felt this inconvenience. So I took the dress home and put it in my closet totally safely closed in the plastic they gave it to me in. Fast forward to today and I tried the dress on and found 5 stains that’s hadn’t been there before. Like I said the dress was brand new! I went to the Hebert location and asked for a refund of my $20 as we are heading it of town for this weekend and would need to rush and buy a new dress. The lady then told me I needed to go to the St. Albert trail location to talk to the owner. When I got there they told me they would clean it but refused to give me my $20 back because the type of stains on it couldn’t of been from them since they only pressed it. Needless to say I walked out NO refund and was treated horribly by a very stubborn man. I will never return to City Dry cleaners!! — at City Dry Cleaners.

Amazing : the best cleaning company in Edmonton

Page The Cleaner does the best job on dry cleaning in St. Albert!!!!! I haven't found a place better for cleaning dress shirts than here. The staff is amazing especially Rupinder!!!!!

Ruined my husband's brand new (worn once and not a spec of dirt on it) Tommy Bahamas silk shirt. Took it to them to have it freshened up because it can't be machine washed and got it back with white blotches all over it. They said it wasn't their fault but we know it was. DO NOT TRUST THIS COMPANY with your dry cleaning!

I highly recommend this dry cleaning business. If you take my advise and visit them you’ll meet a lovely couple that have been doing this for 25+ yrs. Give them a try—you won’t be disappointed.

This may have been previously owned by someone else with better service. It is now owned by City Dry Cleaners on St. Albert Trail who do horrible work.

Use to be really good, but after quitting some people getting bad

Very good cleaning company😊

I must say Iam very impressed with the customer service and quality work they provide. Needed a few items done the same day as I had an event to be at, and they got it done on time and looked better then new. I will definitely recommend my friends and family there . Keep up the good work !!

I booked my appointment in Camrose online through their website, which was very easy. I received an email confirmation. The owner of this local franchisee called the day before and left a message confirming the appointment as well. The technician, Chris, was running behind due to the snow storm and road conditions, but called to let me know he would be 10 minutes late, which I appreciated and understood. When he arrived he was very friendly and considerate, covered the vents & returns properly, was careful not to get the carpets dirty and was cautious getting the machine up and down the stairs. He explained the process and was there for 4 hours while I unpacked my moving boxes. He did such a thorough job of each vent, and made sure to ask if I wanted my dryer vent done, and explained that it was a long hose, and went over how he had to clean from the inside out and also from the outside in (which meant he had to climb a ladder to the second floor outside after a horrible snowstorm in cold weather.) I was impressed at how thorough he was and that he went above and beyond to do all that for just an extra $40. He was kind and patient with my children asking him questions about what he was doing and his machine, and afterwards he was able to show us the dirt and dust collected in the vacuum bag, which was relief to know my family won't be breathing all the previous owner's dust, pet hair, etc. Before he left he shook my hand and thanked me for my business. He even hand-delivered a card into my mailbox the next day to thank me for my business and that he hoped settling in to our new house goes smoothly. This kind of customer service is rare nowadays and I am very grateful I chose this company - specifically the Camrose franchisee! It was worth every penny, I recommend it to everyone in Camrose, and I will be getting it done every 3-4 years by them as needed! Thanks Chris (and Modern PURAIR Camrose!)

BEST!!! Carpet Cleaning in Edmonton!!! If we could give him 10 STARS we would! We have 60 oz. white, short plush carpets. Rob goes the extra mile, workers harder than any of the others, and even removes stains. Our carpets are like new when he cleans them, And, the carpets stay clean for a year! For years we tried most of the big advertisers that charge a few dollars less. They do a quick surface pass and go. A few months later, the carpets look dirty. Our whole family has been calling Spring Clean Carpet Care for several years now, and the results are always AMAZING! If his prices are a few dollars more, he is more than worth it. We are so pleased with his work that we fully recommend this carpet cleaner. (No, we are not related in any way, nor do we travel in the same circles.) Simply put, his work is the BEST!

Excellent service, great pricing.

Great experience! Very good price, we will use again!!

My new Favourite tailor ! So friendly and very accommodating to my needs . Thank Maggie !