Counselling

For the most part the people here seem friendly. But, it wasn't as good a service as I was led to believe. Firstly I was sent under the pretense that this was a FREE service, not so! Also I arrived a little after 9 am on a walk in basis, fine. Waited until 10 to see intake, Ok, after a quick meeting it was determined that counselling was available........then the soft sell. A $40 fee for the service was being requested, I didnt have it but pretty much felt obligated to pay $20, fine again. I was then returned to the waiting room at 10:15 and informed of my appt time ( 11 am. ) along with other clients who received their times as well. Well everyone seemed to be rolling in at their respective times ( even those who came upwards of an hour later than myself). Fine again. I sat for 25 mins after 11 when my ability to sit in one place had diminished, ( due to injuries and ADD). Plus watching the waiting room empty around me was disheartening. Although other clients would receive updates, I myself was not shown the same courtesy. The kicker was the worker who finally called at 11:26 more or less made it sound like I had walked out prematurely.......... I'm at a loss for any other words........... I don't know......... This was supposed to be an assessment as to whether I would have my children counseled here. I'll be looking elsewhere.

Great place great people

Just wow. Front desk staff is not very welcoming for the type of establishment it is. It took too long for someone to respond to a request for an appointment, and it wasn't until another doctor sent a request for appointment there was a follow up. Glad Google has the address since the reminder voice mail was lacking that, and so was the reminder email. While I do not doubt the doctor's credentials, I do doubt the pairing with her. As well her choice of current popular phrases to emphasize the loss of an appointment and severe let down of the actual process. I'm pretty sure if I had chosen chemical intervention or requested time off from work, I may have been taken slightly more serious. And the offer of a free consultation because of a lost appointment at a time when the doctor should have know or listened to during the initial meeting, does not work for our dinamic was just adding some salt to the wound. Certainly hope noone has to go through this experience when fragile.

Great service