Courier

I made an appointment to deliver a dresser between 10-1pm, and I have told them the condo is only allowed for 3 hours booking. They agreed and we have re-confirmed for at least 3 times. On the delivery date, I took a day off and waited at home for the whole morning. At 12:30pm, still no one showed up and I called the company where were they? They said the driver is delivering and would go to another spot before coming to my home, which is around 2pm. What? I told them another family has booked the elevator at 1:30pm, and I could not use it after 1:30pm. He said he would asked the driver come to my condo right after the current delivery, and would arrive before 1:30pm. The driver called me at 1:15pm said he was coming in 10 min. Until 1:55pm, no one ever showed up. I called the company again and the guy said they normally booked the delivery between 10am - 2pm, and their manager agreed 10-1 which is exceptional. I said I have told them in the original booking that my condo is only allowed for 3 hours booking. I have called them at 12:30pm to re-address the issue. They promised 10-1 and they have to make it, and I have paid $80 for delivery fee already. Then, he sounded very impatient, and said no one could control what would happened on the road once the driver is leaving the center etc. He said if the driver could not come to my home today, they would arrange another delivery date!! What?? I have to take another day off when I have paid $80 delivery fee? He said he didn't want to argue with me, and hang up my phone!! The driver came to my condo at 2:15pm eventually. They have wasted my whole morning and totally not responsible. What a damn service?! Really bad experience!

Fast and efficient service at reasonable rates, highly recommend this company.

Waybill # COV119818 My $1500 treadmill arrived cracked in half, and the driver wanted me to sign for it. Took pictures and immediately called Michelle to report it. Also reported it to Costco management. The driver blamed CEVA Logistics, so I've left them a review as well. C'mon people. This is ridiculous. Why would you take possession of a damaged item from another courier? Hopefully, this feedback will help your courier operations.

outstanding! All this and a registered shipper with Transport Canada!!

Wow, they were fast, reasonably priced and extremely pleasant to work with. My company now uses them and we are quite pleased overall.

great company, nice service and fair rates

Large warehouse grounds, efficient offloading . Personnel professional and polite from my experience

Excellent Service and prices are very nominal

Was notified days after a missed delivery that this company delivered to the wrong address by the business they delivered to. When I called them to inform them of this, the man on the phone began to berate and interrupt and talk over me saying he is the owner of the company and "you are not my customer". And we never will be. DO NOT SHIP WITH THIS COMPANY. Firstly, delivered wrong items to the wrong address- secondly, completely lack professionalism. What a joke.

I have been using CVC for a few years now. George, Ruth and the team have come through on every single shipment. Reliable and reasonable