Eyewear & Opticians

These folks absolutely understand what great customer service means!

Thank you!!

Quick eye exam, store owner is a friendly and pleasant woman.

Visiting friends on Shem Creek and my frameless glasses broke. Needed emergency repair and the folks at Whitlock came to the rescue. ZThey used a spare part from a scrap pair to make the repair on the spot. No charge. Got me back to Atlanta with a working pair so I could get a new pair. Unbelievable level of customer service. They will be my family's opticians if we ever move here.

We received my son's glasses and they were too tight. I took a day off to drive up to see what options I had and to fit him with frames, correctly. Lori told me I would have to buy him a second pair, so I took my business elsewhere. She was unfriendly and didn't want to take responsibility for her error. I feel that the situation should have been handled differently. I rely on the professionalism of the staff to help choose the proper size of frames. I believe a 50% discount on the second pair would have been at least an attempt to be fair.

Great place. Large big box store said I needed new frames. Took them to eyewear repair and they tightened a screw and sent me on my way. Took less than 5 minutes. Would not even take a tip that I offered them. Both honest and professional!!!! Recommend them highly.

Optometrist was great. Very informative and patient. The eye glasses themselves were rattling a little for a while and the lenses are hard to clean.

I had a wonderful experience with Pearle Vision. They offer the option to have retinal pictures taken instead of having your eyes dilated, which I thought was great - who wants their eyes dilated if you can avoid it? Everyone I worked with was friendly & easy to work with, and special shout-out to Jessica, one of the opticians! She made the arduous process of trying on new glasses fun & helped me pick the perfect pair!

I was at the Public Market grabbing something to eat and while I walked around a bit I discovered this great eyeglass shop. The construction in the area would make it difficult to notice while driving by but i'm telling you it's worth it to take a look. Angelito was the gentleman that helped me (I think he's the owner) and he was really easy to work with. I walked in just to browse and walked out with a set of sunglasses I just couldn't say no to.

Love getting glasses here. Lots of new and trendy styles. They have something for everyone.

Very rude people working there. Extremely snobby and unpleasant. Not to mention their prices are extraordinarily inflated... drive 2 minutes in any direction and you'll find prices that are half of what they are charging for lenses. I honestly don't know who would be stupid enough to get their eyewear here.

I've been a customer here for over 15 years and have always been more than happy with the friendly, helpful service. I can always count on them to help no matter what I need. When my son was little he would lose or break his glasses on a regular basis. Council Opticians in Hamburg was able to replace the glasses under warranty, and provide a second pair at a very reasonable price. I highly recommend them. They have a great selection of beautiful frames too.

The selections of designer frames here are stylish and unique. I've purchased two frames here already. Also, their advanced lense fitting machine is more accurate than having to do it manually. This is from experience from someone that wear progressives. All the staff is super nice, knowledgeable and very helpful. Great place!!!

I've been here many times and always find the staff patient, helpful, and knowledgeable

Great Service, Great Prices, A pleasure to do business with this excellent company.