Eyewear & Opticians

See Linda for excellent service.

My wife and I are long time customers of Eye Openers. The service and selection is second to none. Absolutely the BEST place to shop if you want style and enjoy being edgy. Rich and his gang are the best.

I had the worse treatment from staff...I cant remember her name but she treated me and my kids sooo bad. I had 2 of my kids exams done, which was great, no problem there but than, I was trying to get a replacement for my youngest, but the lady was so rude, when she called the insurance (blue choice option) she comes back and tells me I cant get a replacement when I KNOW I can...I had to call myself and confirmed I was right, the insurance rep tells me she can talk to her, when I try passing the phone to her she says "Im busy right now" (she was putting back a pair o glasses) she had no customers, so I had to get another staff to get on the phone to get my 8 yr old a replacement..VERY POOR service. I will never come back here. I rather drive to Henrietta.

I really love the place. They’ve helped me with all my glasses so far even though I’ve broken plenty. I just love their service too.

About 3 years ago I was going to get lasik surgery and then I found One Hip Chic and no longer feel the need.

Id avoid them but i was obligated after i put money down for contacts. I paid for half now half later but with how they treated me i said i didnt want to come back. She says either comback and pay the second half or take my downpayment and get 10% store credit. Im forced to come back. I arrive to my appt only to b told the doctor was out sick and i had to reschedule. Claims they tried to call me. Reschedule. Got to come back to pick up my contacts. Website and internet says store hours are open until 7. I get there they were closed at 6. I call and a rude lady named michelle told me its my fault i wasted maybe time maybe if i was smarted id call ahead. I dont even want to walk back in to get my things. Im disgusted

I had sudden onset white lights, and eye pain, which can indicate a retinal tear. I was scheduled for exam by Dr. Katlyn Vitasi within hours. She gave me the most comprehensive eye exam I have ever had. Thankfully, My retina wasn't detatching, but was a condition that could be treated with antibiotics and eye drops, and I will be monitored by this doctor. I couldn't be happier with the care I received. The staff was good, the doctor and exam was GREAT!

Friendly, informative and fast. Much cheaper than other vision services. Happy with my 2 pair of classes.

The best eye place my blind self has been to! They always take care of me and do a wonderful job 😊

Been with them for 10 plus years awesome service and ,us tomorrow oriented they remember me and my entire family!

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It is important to get enough sunglasses

The staff here was very helpful and friendly. Great customer service! Thank you for your help!

I've been a customer here for over 15 years and have always been more than happy with the friendly, helpful service. I can always count on them to help no matter what I need. When my son was little he would lose or break his glasses on a regular basis. Council Opticians in Hamburg was able to replace the glasses under warranty, and provide a second pair at a very reasonable price. I highly recommend them. They have a great selection of beautiful frames too.

This place and its staff are amazing. I felt very comfortable. My time was respected, I didn't have to wait long and I didn't feel pressured to buy things I did not need. I was in and out and I would HIGHLY recommend you go here to take care of your eyes! Thanks for everything I had a great time!