Eyewear & Opticians

Well, I can't attest to the actual optometrist, but I have been trying to schedule an appointment for weeks. The very first time I called, I got the receptionist and she basically told me they don't ever schedule less than two weeks out because they're so busy. I told them fine, that would be very difficult for me to schedule with work and school starting soon, but I'd call them back... I have been trying to get ahold of them for WEEKS. I leave messages, and I'm never called back. The professionalism of this office is completely lacking.

I am so glad I went to LensCrafters. I found the staff to be friendly, professional, and helpful. I'm very happy with the prescription and my glasses.

Links does a good job. They know their business, they are as nice about making up new lenses for old frames as they are for lenses in stylish new frames. Their prices seem fair and the service is far better than an online seller whose frames you have to adjust for yourself or the chichi mall shops. I was about 10 when I got my first pair of glasses from Link. And I saw him nearly every week for the following few years as he patiently readjusted, repaired, and replaced my glasses as I diligently bent, broke, and smashed them. I went off to college and lost touch with Link, lured by promises of lenses in an hour and that stuff, but my last three pairs of glasses have been from Link's. Link has been gone for some time, but I still feel the old man's presence.

Bad customer service. Rude and clueless lol.

So I just spoke with a very kind gentleman, Jim. I asked if he could help with placing my lenses into my frames because I do not know how to. I am not there customer (yet) and he said he will help free of charge. How kind. Thank you!

I’ve been going here for two year. Dr. Anker is awesome, she takes the time to really make sure you understand what she is talking about and also gives you multiple options. The staff there is great too, they’re so friendly and will kindly talk to you about things like insurance, cost (I’m a student so I’m ballin on a budget). They call you to remind you about appointments, as well as text messages. Great place, cannot reccomend more!

I really appreciated having the testing and the results explained well.

Good

Tran, O.D. and staff were very friendly and professional. Made the appointment and process of picking out lenses/frames quick and easy. Excellent!

The office that I work in primarily uses this office. The employees are very helpful and friendly. The owner will do whatever he can to make your job as an optician easier.

Great selection of frames. I loved the styles. The staff was awesome.

Though they have my prescription on file and I have ordered from them before, I was told I cannot re-order my contacts over the phone or online. This is just way too inconvenient in a world of Hubble, Amazon prime, etc. Taking my business somewhere more convenient.

Good place.

Great experience in terms of pricing, selection, and service but long waits during peak hours. Had to take a number to see frames in cases. Also, they couldn't fill my script the way it was written, I had to call the Dr and request it be changed to fit within what they offer (Kaiser could fill it as written but had higher prices).

Fast service, friendly, efficient staff