Flooring

My name is Stephen, I'm responding to previous post from Lisa. If you could imagine working as a salesman just trying to make a living with all good intensions. I scheduled an appointment with Lisa to be at her home at 1pm in St. CLOUD, FL. When I got to her home nobody was there, so I texted her and she responded that she cancelled her appointment, went with another company and that she emailed a cancelation. I received no email, no courtesy call from Ms Lisa at all. All I responded to her was that was rude to waste a 3hour drive from Orlando, half my day and that she should of been more considerate. So she called my office, wanted to get me fired and went on and on that I said she was rude. She said she would make it difficult for us. I really feel sorry for this woman, Happy in a way that we didn't do business with her. I wish her the best and that she comes to realize people are just working hard to make a living. I have satisfied almost everyone of my customers in the past. , I work hard.thanks Stephen Floors2U

Unfortunately we broke the sliding door by accident!. Any hardwood floor installer will tell you it does happen when your installing hardwood floors 6 inches from glass! SCS deducted the cost of repair off of Mr Morich's invoice! SCS hires great people and we stand behind all of our employees! We did an inspection of Mr Morich's hardwood floors and informed him he had water intrusion from somewhere. SCS does not warranty against any moisture damage whatsoever! SCS adheres to NOFMA and NWFA standards when installing a unfinished solid hardwood floor. You must only acclimate a unfinished Hardwood floor after it's installed for at least 7 days before you sand it. If Mr Morich's floor is not what he believes it should be than call me at SCS Hardwood Floors and I will personally re- inspect his hardwood floor. SCS stands behind our lifetime installation warranty.SCS has been installing all types of flooring in Orlando since 1965 and we install hardwood floors right the first time. You want the best, call SCS!

Really impressed with the showroom, the products and the team I met today. My client was thrilled with the selection. Matt made my job easy.

Good

The fact that you had to buy tile from them in order for them to come and work rather than using the tile you already purchased not to mention the owner doesn't really come out to asses the work area he sends two guys one of which has no respect for your house or the work environment. His name is Carl. The other thing I didn't care for was that we had new carpet and I laid cardboard down for a walk way and they still walked all over the carpet not to mention they tore down my plastic I had around the work area to minimize the dust and particle control in my place and everything is covered also they don't bring their own tools every tool of mine I had laying around they proceeded to use with out my permission and completely got cement and or grout on them and never cleaned them up before they left not to mention they leave they drinks every where. The floor is nice but it's not to my standard I could've done a better job myself.

Great products and very good prices...ask for the manager Scot. He'll hook you up with a great deal.

The store manager Chadwick refused to even listen to my problem. Tried to explain that I need help with a return he instantly said no he would not talk to me. RUDE. Is very puzzling to talk to a manager that doesn't even want to talk to you I'm a customer that does thousands of dollars worth of business each week in the Lowe's stores this was a very frustrating situation especially since they're the ones that always help me with my returns and all of my purchases are tracked by my credit card or my Lowe's account and this guy didn't even want to discuss it very frustrating so I actually turned around because of the way I was treated by Chadwick a store manager

Jose did a great job helping us with our ideas. Personalize and outstanding customer service! Prices are great too!