Flooring

These guys were fantastic. I purchased a counter top at the ReStore that I needed cut to size. Not their typical job--and I'm sure much smaller of a job than they are use to. But they were helpful, gracious, and very easy to work with. They even called to confirm measurements since my request was a bit odd :) Thanks so much!!!

This company does all flooring installations for Lowes. DO NOT let them in your home. They did not call in the 3 days to set up the measure. Only after calling Lowe's again were we told someone else would contact us for the measure. They completed the measure for laminate flooring on Tuesday while I was present the whole time. I made sure Jay the measure guy knew we were not taking up the tile that is currently there. He even stated they would use liquid nails on the transition so not to break the tile. He also stated it would take up some of the space on the baseboard but the shoe mold would cover where the 1/4 round trim we had was taller. All of these things are Indicative of planning to lay the laminate over the existing tile. However when we called Lowe's to get the quote, imagine our surprise to find it was $6,000 for 600 feet of laminate. The said we had to remove the tile and put in a new subfloor, which is not true. They stated the sub floor was particleboard which they had know way of knowing because there are no vents in the floor he pulled during the measure. The floor has been there 20 years, and there isn't one single cracked tile or grout line. They simply wanted to make more money. They then refused to give me a quote to lay over the tile. The last excuse was the toe kick on the cabinet height. I died laughing at this point. I asked Randy to come out to the house and see for himself it could be done, he then stated he would see if someone could. I asked to speak to someone else about this and was told they would have to call me. I then asked to speak to Avi the owner but guess what he was not there or available. I then gave Randy my direct number for someone above him to call me back which he said they would. Guess what still no call from Spectrum. I also asked for him to put into the invoice to Lowes the list of reasons he gave for not doing the floor. I now have a licensed/ insured install crew coming to do it for $1000 on Monday with the same warranties. Just cut out the greedy middle man! If Spectrum Flooring didn't have a contract with Lowe's, they would be out of business by now.

Exelente

Super caro, y pésimo servicio

BUYER BEWARE. This has been THE most frustrating business experience of my life. The products are good, but you better check, double check, and quadruple check the math vs what you're told you're getting. And if you dare to point out owner's mistake, he starts a campaign of harrassment and juvenile behavior directed at you ... in your home or in his business. I've never dealt with a less professional company in my life. Fingerprints all over freshly painted shoe moulding, and inconsiderate of your property. Feel free to contact me for information - I have all the documentation, photos, and harassing voicemails he left. YOU HAVE BEEN WARNED.

One of the best flooring companies around they did a fanominal job

Installation service never followed through Signed up in-store to have my garage door repaired, received both verbal and written assurances that I would be contacted "in about 24 hours" Its now starting week 2 with ZERO contact.