Flooring

Terrible service and terrible customer support. Stay away from here, I wouldn't trust anything they say! We had them come out and give us an estimate to repair and refinish our hardwoods and we scheduled service. They repaired and replaced flooring and the sanding and finishing was next. They contacted us and asked us to move up the date of the finishing service so we coordinated to have all of our furniture moved out and stored...then they didn't show. After a lengthy delay they told me their guy wasn't available and I should look for someone else to do the job. Having made an initial payment I refused to search/schedule and told them it was their responsibility. They finally got someone out but, the initial finish they did was poor at best. After several attempts to get it right, the entire process had to be started over. I had concerns about the quality of work as the second round progressed and shared that with Island Carpet. They assured me they would do a final inspection before the finisher would be released. Well, they did not do that and the finisher packed up and left. The floors look terrible with many spots that stick out badly. Meanwhile I had been following the payment schedule. When I withheld the past payment they came to my house and saw the poor quality the finisher had provided. They said they would provide some material and to help repair the spots needing it as there was nothing they could do to get the finisher to come back out. I asked if they would provide some sort of a discount and the salesman said he couldn't 'put that burden on the company/owner'. I believed him about them trying to make good with repair of the poor workmanship and made the final payment. Foolish me - I haven't heard a thing from them since! Summary, I ended up where I had to put up having furniture out of the house and loss of use to my house for approximately 7-8 weeks and after all that the floors look terrible. Do yourself a favor, go somewhere else especially if the owner can't be counted on to do what is right! .

Good place for lumber and items for construction but sometimes can be a little pricey.

Reed did my floors in Narragansett and did a great job last winter. He also helped me find some locals to do other repairs and was knowledgeable about construction too. I plan to hire him on my next flip.

Excellent installation but carpet itself was poor , Barts helped and Mohawk replaced it, I am now a satisfied customer. They went out of their way to help me.

Brian in Paint had the patience to custom blend from white to the gray color I hoped for. Took a lot of time but he was amazing.

Great local company. The people in the showroom were very friendly and helpful, and the install was fast and easy. Kitchen floor came out absolutely perfect and I'd definitely use Bart's again in the future. Also, they beat prices from the national brands you always see on tv.

I will say, I was very happy with my purchase, 20 bags of mulch and the best part is I was helped by a very sweet young staff. He was so sweet and put all the bags of mulch in my SUV for me, he tied it down and I was off and running. Perfect gentleman...YOU DINT SEE THAT MUCH ANY MORE WITH KIDS IN THEIR TEENS AND 20'S. VERY GOOD EXPERIENCE!!!! THANK YOU HOME DEPOT! A+++++ *****

Best customer service, products and professionalism!!!