Flooring

We received excellent service. The owners were very friendly and even helped us load the rug into our van. They have a nice little waiting room for the kids to play while parents shop.

They did me a huge favor. I needed a receipt reprint for a government job . Not only did they do that, but they reprinted a receipt from another store some distance away. Saved me a huge amount of time.

Absolutely the worst experience I have ever had dealing with any business. I'm at day 7 of a 2 day carpet install job. It is 11:30 and they were supposed to be here between 9:00 and 11:00. No call, no text just sit around and wait. I am unable to reach the manager in charge. Mind you this is the 7th day I have been waiting. The carpet they did install is already coming up around the fireplace and is fraying. The management of the company is completely inept. The installers could do a much better job managing themselves. Just eliminate the management team all together. NEVER AGAIN will I do business with these people. HIRE A PROFESSIONAL, these people are not!

Best prices!

0k

I hired Superior Carpet Service to install new carpet in our home in Medford. Matt and his crew were able to schedule me in within a week of calling and they arrived right on-time. The crew was courteous & personable; and Superior's installation pricing was affordable. I definitely recommend Matt.

Fast installation with excellency. No ifs or buts.!

Bob and B & B Carpet was recommended by a friend in property management. Have been thrilled with the quality of work and product.

Besides the horrible DMV traffic and no parking, they did have a lot of carpet remnants, keeping in mind when you buy cheap , cheap is what you get. Quality wise I wasn't impressed. Wouldn't recommend for hardwood flooring. Over the phone they gave me pricing but once I got there I got a higher price. Do your research!!!!

Carter refinished our original floors in a 1918 craftsman home (not all the floors were that old, but some were). They did a pretty good job, the floors look good. They are good are replacing boards that are badly damaged but you won't get the same grain structure. We had several holes from old outlets that were repaired, you can tell the spots, but that's to be expected. We also had two floor heater vents from the old furnace that were each about 5 sq ft that had to be re-floored. One they covered just fine, the other they didn't lay the sub-floor plywood at the right height and thus the area dips a bit. It's noticeable, even though the coloring and finish look good (and as mentioned before, the grain and color wasn't exactly the same but it was good enough for us. Carter Wood Floors is relative inexpensive all things considered (not cheap though), so I'm happy with the outcome.