Flooring

Go with a more reputable company or you'll get what you wish you didn't pay for. They would cancel or postpone without notice. They made promises about the job that they completely ignored. They managed to tear chunks out of my hardwood when sanding and did nothing to fix the new holes. They left giant gaps unfilled after I had directly, and repeatedly, asked them to fill them in. I asked them to re-secure loose boards before the job had even started and they assured me that they would fix them and then didn't. The final result looked lifeless and bland, and I can't believe it was the coating/treatment that they recommended. I fully regret doing business with them. They were lazy, inconsistent, and outright lied to me.

The best service! The best selection! The best prices! The best quality!

👍😂

These guys are great! Best qualities: creative, efficient & honest! They completed a full kitchen demo and redesign in about two weeks. We got to see cool plan sketches for the design and they offered several great ideas and options for us to fit our budget. We threw some curve balls at them which they handled like pros; taking care of everything we requested and more! For example, we didn't plan for new flooring but during demo, my husband and I decided it would be wise to have it done while the rest of the work was going on (we also ended up having them replace both bathroom floors while we were at it). Clay added this to our invoice and they had it done before we knew it; also replacing our old sub-flooring and bad areas of drywall. We threw a lock-box on the front door and let them come and go as they needed. They helped us resolve several budget issues with creativity and even returned a small check to us a week after completion stating we had overpaid by a small amount. Clay, who works the show room, really knows what he's talking about- he is also very patient. Sunny & the other designers were so sweet and helpful as well and I loved that someone from the office came by almost every day to check on progress and quality. I trust these people whole heatedly and will use them for more projects in the future.

Very friendly, professional, affordable, and timely. We hit a minor snag with flooring subcontractors - they did not leave our baseboards in the same condition as when they started - but the day after we talked with Capell Flooring, Justin was out the next day cutting, replacing, and painting all the damaged baseboard himself! Another plus - Matt personally returns all emails within 24 hours (usually much sooner). Such a good experience - we will use Capell again for any flooring needs!

Great service! Very professional and awesome prices! We will definitely be using creative carpet for our future jobs. Thank you Brian for your extraordinary customer service.

I went to this carpet place, had them come out to measure for carpet,,, made a deposit of half down and had to them order carpet. A month goes buy no replay back , called waiting on supplier , another two weeks no replay, stope buy to find the place closed ,,, tried calling ,e mail , taxed NO replay back at all. If any one know the owner or has a contact number please let me know , need the information to take them to court to get my money back,

Simply stated, Gemini Floor Services saved our floors and brought them to life. We initially made the mistake of letting a general contractor talk us into finishing the hardwood floors, since we were going to save about 3000 compared to quotes we got from a couple flooring companies. We thought we were getting a great deal. The floors were done and looked amazing for a while, but within a few weeks, the floors started peeling (see before photos) and the contractor was long gone and no where to be found. We were horrified and felt like we were swindled. We were depressed. So we decided to get quotes from only reputable flooring companies, reading reviews, having them all come over and look around and give their opinions and pricing to compare. ‭ Dyal at Gemini Floors seemed different than the rest. He was genuinely hurt that the floors were in that state and empathized with us, offered us reasons and solutions that made sense, and beat every floor company’s quotes by hundreds of dollars less. His guys came over, striped a part of the floor and put down samples for us to choose from so he would be certain of what we were looking to achieve. We wanted a more rustic look and chose the Jacobean stain with a flat finish. Dyal informed us that they use only the finest floor finish available on the market today, Bona. His crew immediately got to work. They were meticulous, neat, and efficient. The floors were sanded first. Then in order to achieve a deep color, they completed a “water pop”, which is where water is applied to the wood in order to open up the wood fibers so the stain can penetrate deeply for a rich color result. The stain was then applied, allowed to dry, and the following day the Bona flat polyurethane we chose was applied, dried, and then a second coat applied. The result is absolutely magnificent floors, done the right way. A heartfelt thank you to Dyal and crew from Gemini Floors for outstanding work at an unbeatable price.

Great customer service, very friendly, responsive, timing and quality of work was perfect. Bought carpet from Lowes to use as large area rug. These great folks bind the edges. Absolutely perfect finish..!!! Saved $$$ hundreds doing it this way... And these guys made it possible...

Great service !

JJ has great floor people. They are just finishing a ceramic job at my place and it looks amazing. Definitely recommend!

I recently had Chad and Total Flooring install carpeting in 3 upstairs bedrooms and hardwood on the main level of my home. From the beginning until the end, everything went seamlessly. I was very nervous about a few loose pieces of plywood in my sub flooring, Chad assured me that it wasn't a problem, and that they run into that a lot. When the old carpeting was pulled up, they screwed down the plywood and the squeaks are gone. We went with the Smartstrand carpeting and Mullican 5” wood and it looks, feels, incredible! Everything that Chad promised was delivered. Alex, his hardwood installer was on time, fast, and did an incredible job! We have open steps and they look great with the new wood! I couldn't be happier and will definitely recommend Total Flooring to my friends and family!

Had these Guys come out back in FEB (2019) they Did a wonderful job . Anthony was Very candid, Almost to candid, but i like honesty, it was almost refreshing. i didnt know how the floors were going to turn out considering there 70 years old, but i am satisfied to say the least. forgot to do this 6 months ago and happend to stumble across you guys on the web, sorry so late anthony :) floor is still beautiful. thanks you guys

Very nice & relaxing. Knowledgeable, nonagressive salespeople.

In July, we bought a brand new floor for our master bedroom. First the quality of the floor was lower than the one they exposed in the shop, then after 6months, it's full of brown stains due to humidity...they should have adviced to add a protection against humidity...like another seller told us to do (we should have listen to this seller!!). Overall, I'm very disappointed. I paid a lot, for a low quality, and I have to do it again 6months after!